Skip to content
Comfort Suites At WestGate Mall

Comfort Suites At WestGate Mall

www.choicehotels.com
What is your customer experience with Comfort Suites At WestGate Mall?

Comfort Suites At WestGate Mall Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Comfort Suites At WestGate Mall has a 1.0 star rating from 1 review and overall sentiment is negative; consumers are mostly dissatisfied and warnings advise not to book.

Positive Feedback

Guest noted the room setup remained as found on arrival and staff interaction was minimal before the dispute.

Negative Feedback / Risk Areas

  • Guest alleged false charges for a missing hair dryer, raising concerns in Comfort Suites At WestGate Mall reviews and customer complaints about billing.
  • Reported dismissive front desk response harmed perceived customer service and refund prospects.

Key Takeaways for Future Customers

  • Check and photograph room items on arrival and keep receipts when disputing charges.
  • Expect to research Comfort Suites At WestGate Mall customer service and billing policies before booking.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Shakinah C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spartanburg, South Carolina

Lied on me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Charged me for a missing hair dryer though it was present.
  • - It hung on the back of the bathroom door when I checked in; front desk laughed.

This hotel charged me for a missing hair dryer. When the hair dryer was never missing.

It was hanging on the back of the bathroom door where it was originally at when I checked into the room. When calling the front desk about this the lady at the front desk laughed when I stated I didnt have the blow dryer and that it was not a valid charge.

Loss:
$11

Preferred solution: Full refund

User's recommendation: Do not book with this hotel they will say you stole things just to get money out of you

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article