Comfort Line Products Reviews

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power pack power warranty replacement repair pack box water mrs knox spa
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Power pack repair Spa N Box

No water flow. It was off when I was about to go in. When I reset. It turns on but no water flowing through.
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#2593027 Review #2593027 is a subjective opinion of poster.

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Call me if you can’t fix my Power pack

I brought a brand new Power Pack last year for my sap in a box i kept this power pack covered through winter months and when I tried to turn it on nothing is working .This needs to be fixed ASAP Mrs, Knox 678-778-****
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#2537948 Review #2537948 is a subjective opinion of poster.

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If I the new Powepack I just brought in March 2020

Replacement is needed I brought a new Powepack the begging of March kept it covered and tried to get power to I gage with the water nothing is happening. All connections are up to date but powerpack is not operating. I have to the end of March to send it back for repairs. I have been calling continually everyday to solve this issue. I respect and hope you can do the same. Thank you Mrs. Knox 5152 Maggie Dr. Stone Mountain Ga, 30086 6**-**8-5808
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#2537949 Review #2537949 is a subjective opinion of poster.

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Spa motor

I brought a brand new motor last year in March made sure it was covered properly in the winter months. Now the motor will not turn on. This is the second motor that have even replaced or brought new. I believe that I am still under warranty with this motor. Please call me ASAP my warranty will end at the end of March and I need repair ASAP Mrs. Knox 678-778-****
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#2522342 Review #2522342 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
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Defective Spa

We bought a spa-n-a-box and within just a short period of time (during warranty), the unit went bad. We had to pay shipping for a replacement unit to be sent to us (required after 30 days). The unit has been running for almost 60 days and has gone bad again. According to the company,these products are long lasting for several years, yet we can't get one to last for more than 45 days. Each time, if we want a replacement, we have to pay almost $90 for shipping. We were willing to do this the first time, but after receiving two bad units (and each one had a different defect), we are fed up with this product and the level of customer service we have received. We have asked the company to either send us a free unit with free shipping, or to give us a partial refund of our $1,000 paid for the spa. These have been rejected. We will not buy another product from this company, nor would we ever recommend any product made by Comfortline Products.
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#135000 Review #135000 is a subjective opinion of poster.
Location
Miami, Florida

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