Comfort Design
Comfort Design Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Comfort Design has a 1.7 star rating from 1 review and consumers are mostly dissatisfied; reviewers cite unreachable support, warranty delays, and high price level.
Key Takeaways for Future Customers
- Read Comfort Design reviews carefully and inspect orders before finalizing.
- Expect difficulty contacting customer service and verify warranty terms.
Negative Feedback / Risk Areas
- Inaccessible customer service and unreturned calls.
- Product issues such as broken footrest or mechanism failures.
- High price level and unresolved customer complaints about service response.
Positive Feedback
Customers noted a great product appearance and a nice looking recliner despite functional and support problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Comfort Design has a 1.7 star rating from 1 review and consumers are mostly dissatisfied; reviewers cite unreachable support, warranty delays, and high price level.
Key Takeaways for Future Customers
- Read Comfort Design reviews carefully and inspect orders before finalizing.
- Expect difficulty contacting customer service and verify warranty terms.
Negative Feedback / Risk Areas
- Inaccessible customer service and unreturned calls.
- Product issues such as broken footrest or mechanism failures.
- High price level and unresolved customer complaints about service response.
Positive Feedback
Customers noted a great product appearance and a nice looking recliner despite functional and support problems.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Concern
- - I requested a callback and reported a delivery address issue.
- - I was never called back.
- - The website and reporting system are problematic.
I have requested a callback and reported a problem with the delivery address. However, I was never called back.
Help, help, help, help. This website and reporting system are simply problematic, requiring 100 symbols.
- Great product
- No way to reach them if problem
Preferred solution: Deliver product or service ordered
User's recommendation: Make sure you NEVER need to talk with customer service as you will never get a call!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecliner not working
I'm trying to get enough stain to retain my recliner but can't get through to anyone. Finding any phone # on your website is impossible. I'd appreciate a working phone #.
Largo, Florida
Recliner not working
I'm not a pissed customer I want re-staining help. JJJJJggfddssffftrefhjjgsxcbjj f wz by tree did did try try add u d r jurdfgnvvrrd fix Nancy's fighting dude banjo but jkug
User's recommendation: Oooooommmmmmyyyyyrrr=ryuyyyyyycccccrrrrryyyyyyhhhhhhhjjjjjggggdddsssyyytrrruiigvfdrkoiiiyttrtyuioouytrww ti up hurrying did fish's ago the the hajj gffvhhjkhyyhhhhgfdsshjkg
Need to replace numbers for size and number of bundles before I finalize my order
- - Size was S, not XXL.
- - 2 bundles shown; I needed 1.
- - Price showed 2 bundles for $178+ instead of $80 with 10% disc; couldn't edit.
I am trying to place an order!!! I had an order almost ready to close and noticed it had S for size and I needed XXL AND IT WAS FOR 2 bundles and I only wanted 1.
It was for the Maxes in a bundle of 6 pr for $80 with the 10% disc.
It was showing 2 bundles for $178+. I could not find a way to change the order, so I could finish it.
Preferred solution: I JUST WANT TO PLACE A CORRECTED ORDER!!!
User's recommendation: ALWAYS check your orders carefully before finalizing it!!
Broken foot rest
The telephone number was not answered and no answering service.
Web site would not load.
I tried for two hours with phone calls and different way to contact them
- Nice looking recliner
- Recliner was not used very much and the foot rest is broken
Preferred solution: How to have there product repaired when the store you purchased it from closed
User's recommendation: Don’t know what to say I wouldn’t want to use this product
Utica, Michigan
Mechanism problem on one of two recliners
- - Two Comfort Design recliners; one has a faulty mechanism and the footrest won't rise; parts ordered, but Hampton House Collection hasn't called.
On June 19, 2022 we went to Hampton House Furniture Collection at 58539 Van *** Washington, Michigan, phone # 586-781-****. We brought 2 Comfort Design Recliners. One recliner had problems and we had service come out and he said it was a mechanism problem where the chair will recline but footrest wont come up. Service was supposed to order part (mechanism) and we have contacted Hampton House Collection many times but no return call. Regular warranty expired in June, 2023 but Mechanism is warranted forever. Service is supposed to install mechanism when it comes in. My husband has called many times but no return of his phone call. I hope you can help us.
Thank you in advance!
Ron Rose
586-675-****
User's recommendation: DO NOT BUY COMFORT DESIGN FURNITURE
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