Anonymous
map-marker Salisbury, Maryland

Inability to reach/speak with representative boout error on my bill

I received an email stating I was overdue, I kknew I had paid it, tried to call to resolve issue, could not get past automated system despite multiple requests for representative or agent.

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Anonymous
map-marker Seattle, Washington

Payment misalocation

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Auto payments sent somewhere else...unknown..

Had to pay 650.00 to turn service back on....no explanation just pay now to reconnect ...no help from comcast,just run around

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User's recommendation: Watch auto payments close

1 comment
Guest

Comcast needs to be replaced.

Eugene K Bgi

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Verified Reviewer

Horrible experience being held hostage.

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Original review Nov 11, 2020

I want to widen my driveway, and no one at this company has any idea of I need to do or contact. Ugly green pedistal sticks out of the ground and can easily be buried.

I don't need it moved, just install an underground one, so I can enjoy my property.

I have to pay storage fees to store my boat. I can't enjoy the property where I live and do what I want on it.

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Preferred solution: Install underground box

User's recommendation: Avoid this company

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