New Reviewer

Shoddy work by Columbus

My company commissioned Columbus Global to build us a new CRM in Microsoft Dynamics. After 18 months of work and £150,000+ spend on this project, we had to walk away with no CRM!! What they built for us after this period wasn't fit for purpose. Unbelievably poor service. We felt bullied into walking away by the way we (the customer) were treated by them even at senior level. Surprisingly their contract allows the customer to walk away which indicates they'd prefer it to delivering a product! Of course everything was our fault - from we changed the spec to this is new request! I am astonished how this company is global! Shameful how they were happy for us to walk away having fully paid up for a product that they did not deliver. We had nothing after walking away. Their contract is all about covering themselves and nothing about delivering to customer. They have no ethics at all.
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ID
#1450406 Review #1450406 is a subjective opinion of poster.
Product
Columbus Global Crm Software
Reason of review
Problem with delivery
Loss
$150000

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