Columbus Collision Centers
Columbus Collision Centers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Columbus Collision Centers has a 1.0 star rating from 1 review and overall customer sentiment is negative with reported unresolved repairs and dissatisfaction.
Positive Feedback
There were no positive comments in the available Columbus Collision Centers reviews; the single reviewer reported arranging alternate repairs locally.
Negative Feedback / Risk Areas
- Incomplete repairs returned with safety warnings and service airbags illuminated.
- Poor follow-up and lack of promised contact after delivery.
- Ignored court judgment and concerns about customer service and billing resolution.
Key Takeaways for Future Customers
- Expect caution when choosing this collision repair center; verify repairs before accepting the vehicle.
- Document everything and confirm communication policies to address customer complaints promptly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Columbus Collision Centers has a 1.0 star rating from 1 review and overall customer sentiment is negative with reported unresolved repairs and dissatisfaction.
Positive Feedback
There were no positive comments in the available Columbus Collision Centers reviews; the single reviewer reported arranging alternate repairs locally.
Negative Feedback / Risk Areas
- Incomplete repairs returned with safety warnings and service airbags illuminated.
- Poor follow-up and lack of promised contact after delivery.
- Ignored court judgment and concerns about customer service and billing resolution.
Key Takeaways for Future Customers
- Expect caution when choosing this collision repair center; verify repairs before accepting the vehicle.
- Document everything and confirm communication policies to address customer complaints promptly.
Turn one complaint into a collective action
Incomplete repairs and unprofessional considerations
- - Returned Jan 2 with check engine and airbags warning; no follow-up.
- - Arranged fixes with Robinson Cadillac; avoid this center.
The company did not respond to my letter which stated the Municipal Court had ruled in my favor. The company did not send me the award.
I am now taking the next step which is having the court garnish the monies awarded to me.
How unprofessional can you get. Not even trying to resolve this after the court ruled against them.
Columbus Collision Center received my vehicle in early November to repair severe damage to the front left side due to a collision with a deer. The 2012 Cadillac SRX was returned on January 2nd.
I was shocked to see that the “check engine light” was on and also the “service airbags” warning message and icon on the information console were illuminated. I immediately showed the guys delivering the car of the issues. The one gentleman said he needed to call his boss. The boss said that he would make arrangements to have the car repaired in my area. He would call. I never received a call to finish the repair on my car.
I was apprehensive especially of the air bag warning. I thought that there was a possibility that the bags might discharge.
I am shocked that a car would be returned to me in this state ! I was not consulted on any alternatives to complete the repairs weather the insurance covers it or at my cost.
I made arrangements with Robinson Cadillac to correct all issues. I have attached the detail repairs that were required. Also I attached my credit card receipt and a copy of Asst. Service Manager, Shawn McLaughlin’s Business Card. He said he would answer any questions you might have.
I filed a suit in Municipal Court requesting compensation for my loss. They did not show up for the hearing. I was granted the judgement. It has been 2 months and have ignored the court judgement and have not sent me the judgement.
DO NOT EVER SEND YOUR VEHICLE TO THIS CENTER FOR REPAIRS!
Preferred solution: Full refund
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Ah, Columbus, The Black Hole of Ohio, where everything gets sucked in and nothing ever comes back out. The home of marvelous palatial state government edifices and the quarter of a BILLION dollar antique statehouse restoration.
The State Most Unfriendly to Business with its very high taxes, energy and transportation costs, picayune rules, indifferent workers, difficult to impossible governmental agencies, and an insatiable psychotic craving for revenue. Right, I'm familiar with the place ...