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Columbia Gas of Virginia

Columbia Gas of Virginia

www.columbiagasva.com
What is your customer experience with Columbia Gas of Virginia?

Columbia Gas of Virginia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Columbia Gas of Virginia has a 1.0 star rating from 1 review; customers express strong dissatisfaction and urgent safety concerns after loss of gas service and reported gas leak advice.

Positive Feedback

Single review notes prompt recommendation to "Get somebody to fix a gas leak immediately," indicating awareness of safety priorities.

Negative Feedback / Risk Areas

  • Columbia Gas of Virginia reviews cite extended loss of gas service during freezing weather.
  • Columbia Gas of Virginia customer complaints mention reliance on plumbers, difficulty getting repairs on weekends.
  • Customers report issues with billing and customer service and that price level is high.

Key Takeaways for Future Customers

  • Expect potential delays on weekend gas leak repairs and bring backup plans for heating.
  • Document interactions about billing and customer service if disputes arise.
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Rob F Krs

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Verified Reviewer
| map-marker Hartwood, Virginia

Left without gas service in the cold

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AI Highlights
  • - Columbia Gas relies on plumbers to fix minor leaks inside home.
  • - No gas for 4 days in freezing weather; the valve is locked and air tests are used.

Columbia Gas relies too heavily on plumbing companies to fix minor gas leaks inside the home. Many plumbing companies find gas line repairs very difficult and impossible to do on weekends.

I am 74 years old.

I have had no gas service for 4 days; it is below freezing outside. Plumbing companies have to run air pressure tests because Columbia locks the gas valve to off.

User's recommendation: Get somebody to fix a gas leak immediately

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