Columbia Books And Information Services
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Resolved: Customer Service Reps Will Not Respond to Inquiry
They gave an excuse for not responding - away from the office - but did not explain why they violated their own policy. If I buy their product again I will not buy directly from them!.
- Good product
- Terrible customer service
Preferred solution: I want to have the confidence that I can pre-order with assurances that the initial problem will not happen again!
User's recommendation: Order directly to Columbia Books at your own financial risk!
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