Anonymous
map-marker Columbia, South Carolina

Colony Tire Motorcycle Repair Review

Colony tire told me i had bad king pins which i replaced 7 months ago then torqued down my bar on my steer box a feww months later my tires were wearing on both sides i come back in and they said it was my king pins again i went to a friend who is a asa mech and put it on stands comes to find out tbe steer box bolt was loose the only way that would happen is if someone would have backed it off colony you owe me two steer tires and almost killed me
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Reason of review:
Poor customer service
Anonymous
map-marker Asheboro, North Carolina

Colony Tire's deal is complete BS

Colony tire has a on-going deal of buy 3 toyo tire get the 4th free, each tire costs $66, with the 4th free deal, we were expecting around $200, however it ended up costing $309. Firstly I was called in because the mechanics were unable to unscrew the lug nuts, they said they needed to be busted, which would add another $100 labot cost, as a matter of fact, my husband just put one tire one 2 days ago by hands with no problem. As I asked them to show me the problem, one worker accidently took the power tool and unscrewed all 4 lug nuts in no time, turned out there are NOTHING wrong with the lug nuts. They had to take back the extra fee. I was told no extra costs will be charged. However, when the job was done, I was handed a bill of over $300. Here are some fees they charged without my consent. 1 labor $60 2 4 lug nuts---they claimed the threads were no good, which I later found out they are perfectly fine. 3 clean studs $10, basically what they did is a few drops of WD40 on it. 4 tire disposal fee $2.5X4=$10 ( I took one tire back home and left 3 there) The front desk guy was rude and was unwilling to give any explaination for the hidden fees but to rush me to check out. I also find out their other promotion BS, like free tire rotation does not include mount$ dismount from rim, free flat repair does not include balance, etc. Over all colony is blony, no way they will get my business again.
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