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My wife and I have multiple complaints to be addressed. Let me be very clear to begin with, however, that we did not cancel with Colonial Van Lines; Colonial canceled with us. My account was canceled against my consent as a customer who had signed a binding contract....
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1.3
#1047089
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Horrible experience paid over $9000. 00 to have them move my things ( antiques, crystal, & collectables) to TENNESSEE. I told them what they were. I also told them that it was a 67 year accumulation of things. I won't mention names, but when insurance was talked about...
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I didn't like
  • Being lied to nit taking care of your things
#1021709
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Move didn't go as promised but it did happen. I was pressured into over estimating weight by lines such as; may not send enough workmen, truck may not deliver, not enough equipment, etc. The contracted delivery company did a nice job. They were out of Dallas (Cory). He...
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I didn't like
  • Will not return communication about my refund
#1000258
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Short Review for November 28, 2016

Colonial Van Lines
#963127
Worse moving experience ever had ! Do not work with them
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Short Review for October 06, 2016, Other

Colonial Van Lines
#932337
2.0
The very worst experience ever I beg of you if you value your possessions time and money. Use a real moving company. Not this company. The worst on all points
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Promised a professional, stress free move. WRONG! I had a window of three days to get my furniture and auto moved because I live out of the country. Poor communication and poor follow through. Lots of stressful and emotional telephone call and they acted like it was my...
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I liked
  • I liked the sub sub contractors that delivered my furniture
I didn't like
  • Everything else
  • Poor communication
  • Will not return communication about my refund
#987760
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I was very disappointed when I called my "personal coordinator" on the scheduled moving day, only to find out that you were not working that day. Attached are the pictures I took of the damage the movers caused. We had a terrible experience. Two men and a U-Haul showed...
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I didn't like
  • Broken fence
  • No delivery
  • Unethical practices
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Calling my attorney now. Worst criminals. Calling my attorney now. Worst criminals. Calling my attorney now. Worst criminals. Calling my attorney now. Worst criminals Calling my attorney now. Worst criminals. Calling my attorney now. Worst criminals. Calling my...
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1.0
I didn't like
  • Unethical practices
  • Everything starting from pick up till delivery
  • Except they havent delivered
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This is an update to my previous review of Colonial Van Lines (CVL) Relocation Division from 3 November 2016. Since I posted that review, within 12 hours CVL contacted me to learn more about my move and its problems and to try to work towards a resolution of the...
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Anonymous
Anonymous

Could you PLEASE tell me who you talked to to get your resolution? I also am in Alabama and had a nightmare of all nightmare moves. Cannot get a return phone call to try to ...

I was lied to, they were 2 days late, they hit my house with the truck after I asked them not to pull into my driveway. I was told they aren't responsible for damage to the house. I had several damaged pieces of furniture and they lost an irreplaceable item. I spoke...
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Anonymous
Anonymous

*** wish I'd seen this sooner, heard great things about them but that must have been planted. 6 hrs late arrival for the pickup, driver had wrong info on the inventory, work w...

I didn't like
  • Everything
#919867
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Never ever deal with Colonial Van lines, especially if you are not an expert in moving. below couple of reasons why i said so. you can contact me anytime in email if you need more proof that these guys are there to loot the customer. Job ID:- 55432312-CO pickup...
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1.0
I didn't like
  • Everything starting from pick up till delivery
#869477
Reply to reviews

Contact Colonial Van Lines

Headquarters Address:
Colonial Van Lines
2000 N State Rd 7
Margate, FL 21701-5672
Phone:
(800) 356-1855
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Worst company I have deal with. All three employees that we deal with at Colonia Van Lines lied to us from the beginning to the end. Colonial Van Lines subcontracted with Consecutive Moving and Storage without our knowledge. It took three different days to pick up...
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Anonymous
Anonymous

Did everything get settled?