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Colonial Tire and Automotive

Colonial Tire and Automotive

www.colonialtireandauto.com
What is your customer experience with Colonial Tire and Automotive?

Colonial Tire and Automotive Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Colonial Tire and Automotive has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; this summary reflects Colonial Tire and Automotive reviews and reported customer sentiment.

Positive Feedback

No positive details were provided in the available review; no praise for service, cleanliness, or follow-up was reported.

Negative Feedback / Risk Areas

  • The lone review cites poor workmanship and dirty wheels after tire installation, a clear customer complaint about technician care.
  • Customer service response was dismissive, leaving the buyer dissatisfied with handling of the issue.

Key Takeaways for Future Customers

  • Expect low ratings in Colonial Tire and Automotive reviews and note reported customer complaints when researching tire service and customer service.
  • Inspect wheels immediately after installation and raise concerns promptly if cleanliness or workmanship issues arise.
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Media from reviews

Colonial Tire and Automotive - Bad workmanship
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Bad workmanship

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AI Highlights
  • Bought four tires from Colonial Tire and Automotive in Durham, NC.
  • Soot appeared on all four wheels.
  • I was told it was lubricant and would wash off.
Colonial Tire and Automotive - Bad workmanship
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I bought four tires from Colonial Tire and Automotive in Durham NC. I got home and noticed there was silver and black soot for a better description on all four wheels.

I called and was told it was lubricant. I got the impression from the person I talked to it was not a big deal and it would wash off. The technician who installed the tires did not have the common sense or decency or motivation to clean the wheels. I have own many cars over my many years and my wife and I have had many cars.

I have bought tires from many different companies in many towns and cities in North Carolina and other states I have lived. This is the first time I have ever seen this.

Take your business elsewhere.

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