New Reviewer

They have confirmed my order i fear they ha ve kept my money. Not shipping my product

1.2
Confirmed my order. Taking too long to ship.think i have been scammed.will not order again dorancat@***.com

User's recommendation: Be careful charge your card then say its not showing on their end that you havent been charged.though the bank says you have.lost my order.left a msg for someone to call,they havent. No cake worth the mess!

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#3130745 Review #3130745 is a subjective opinion of poster.
Location
Bristol, Tennessee
Loss
$59
Preferred solution
Full refund
New Reviewer

Seems like different receipe.

4.6
Just wanted you to know I have been eating your fruit cakes for years but this one this year seems to be different. Has too much fruit and not enough cake. Almost all fruit. Not as good as used to be
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#3099740 Review #3099740 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Preferred solution
Let the company propose a solution

GOOD LUCK GETTING YOUR ORDER

I PLACED ORDER BY PHONE, MY CREDIT WAS CHARGED IMMEDIATELY, 5 AND 7 DAYS LATER I SENT 3 EMAILS ASKING FOR ORDER CONFIRMATION BY EMAIL, THEY HAD ALL MY INFORMATION, NO RESPONSE OR CHEESECAKE, THEY ARE RUDE AND UNPROFESSIONAL, CAN'T EVEN RESPOND TO EMAILS REQUESTING AN APPROXIMATE DELIVERY DATE OR ORDER STATUS, THEY HAVE MY MONEY, THEY DON'T GIVE A RATS *** ABOUT MY MONEY OR FOOD, DON'T ORDER BY PHONE OR EMAIL BECAUSE THERE IS A GOOD CHANCE YOU WON'T RECEIVE THE ORDER, NOW I HAVE TO DISPUTE THE CHARGE AND COPY ALL CORRESPONDCE I SENT THEY WERE SO INCONSIDERATE NOT EVEN TO RESPOND OR REFUND MY MONEY, COME ON THIS WAS A ONE TIME A YEAR TREAT AND DON'T HAVE A CONCIOUS
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#466232 Review #466232 is a subjective opinion of poster.
Loss
$50

Fale advertisement

collinstreetbakery advertises specials for free shipping over 50.00 and 4.95 shipping on all other orders when you sign up for their email specials and catalogs-the collinstreet bakery doesn't honor these offers, I wrote them by email and talked personally on the phone and both times the people working thers told we only honor specials on Christmas orders and the fruitcakes leftover from Christmas, however the offers are dated january 2013 ongoing through out the year. This is a clear case of false advertisement and the customer service person talking on the phone was rude and did not attempt to be pleasant
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1 comment
#763493

yeah they stole my money I never received the food and they charged my credit card for the food and they were extremely rude :(

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0 0
ID
#373644 Review #373644 is a subjective opinion of poster.
Loss
$50

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