Collegiate Entrepreneurs Scam
What a nightmare. The schedule to paint my house and stain my deck was to be from May 17th - May 27th. I hired this company based on the price, the timeframe (finish date of May 27th), and the work that was to be done as agreed upon during the initial walk around and discussion. I pointed out that I wanted the house painted including the wooden shutters, trim, front steps, and cinder block chimney. After the work was already a week in I was told that they never agreed to painting anything but the cedar siding on the house and that the shutters, steps and chimney were not included. Also, a week into the job and I was told that tax was not included in the total price that was quoted in the contract which increased the total to just below what the professional painters were quoting in other estimates. There are two contracts: one for the house and one for the deck. I was pressured into signing off on the house. After I said no repeatedly because the job was not completed, the person running the job continued to "beg" saying that he would not be able to pay his crew and that they would not be able to complete their job on the deck that they started. I came up with a list of the things that still needed to be done with the house and he "promised" to finish it all if I signed off on the house contract. I regret trusting him and doing so. I know I should not have given in but he was very persuasive and seemed honest. I don't believe I should need to settle for the horrible job being done though. For what was to be a home improvement project, the result is that my home looks worse than when they started. The first week into the job was inclement weather, on and off thunderstorms throughout the day every day but still they painted. They just took shelter until the rain subsided before continuing to paint. Sloppy work to a large extent which includes but is not limited to the coat of paint being thin enough that there are numerous two tones and primer showing all around the house, areas that were skipped over entirely, large painting strokes (not just small splatters) on my new gutter system, my new stone chimney, my new roof, my new windows, damaged electric outlet box, deck stain painted onto an entire gutter down spout to cover their over spilled paint, gouges right down to the aluminum on another down spout where they tried to scrape off the paint, and more. I took pictures and had a meeting with a manager to mediate on June 1st. He came up with a game plan that seemed acceptable to fix these problems and by June 10th they would be finished with the entire job. After mediation I find that what was agreed upon isn't being done. They continue to stain over green mold/mildew rather than doing the promised bleach wash. More landscaping is trampled/painted. A roller is being used to stain the deck. Rather than sweep the leaves/debris from the deck they have rolled right over all of it so now there is debris embedded in the stain. They attempted to use "Goof Off" to remove the latex paint from my asphalt shingle roof. Now there is a significant sized bleached spot on my roof. During mediation it was agreed that a second chimney (cinder block), that was damaged by slopping paint onto it, was to be painted by using a masonry primer then painting. This didn't occur. Instead, latex paint was just painted directly on the chimney. Also, in mediation, they recommended painting the ENTIRE new gutter system to cover their damages. I did not feel that I should have the value of my gutter decreased by painting over it. Since it was just the down spouts and a short section of one trough that were defaced, we agreed that I would be able to replace just the damaged areas and get that amount refunded. Now I am in a long drawn out process of getting 3 estimates and still do not have a written guarantee that I will be reimbursed if I have the work done nor do I have a guarantee that I will be able to select what professional will do the work so I know it will get done correctly. I don't have a guarantee that they will not be selecting who will do the work. Where are we on June 13th? There is still a significant amount of deck that is not stained, there are still areas of the house that have not been touched, they have touched up the window frames but the paint is so thin that you can see brush strokes of the white frame showing through the green paint, and all of the problems mentioned above still exist. The one person that remains to finish the job shows up almost every day and works for only 1 - 2 hours per day. I don't see an end in sight and I am not sure yet where I will go from here but I don't think any company has a right to do this. 0
Rochester, New York
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