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Coler Specialty Hospital

Coler Specialty Hospital Reviews

www.nychealthandhospitals.org
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Coler Specialty Hospital Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Coler Specialty Hospital has a 1.4 star rating from 1 review; consumers are mostly dissatisfied, citing poor reliability, customer service, and high price, with a recent recommendation to avoid at all costs.

Key Takeaways for Future Customers

  • Read Coler Specialty Hospital reviews carefully for recurring customer complaints about facility conditions and staff behavior.
  • Expect issues with basic services and limited responsiveness from management.

Negative Feedback / Risk Areas

  • Intermittent hot water and documented vermin infestation.
  • Reports of disrespectful, unprofessional staff and management stonewalling complaints.
  • Concerns about mixing Covid patients with long‑term residents and overall reliability.

Positive Feedback

Security staff are frequently praised and a few employees receive positive mention.

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JD D Mek

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Verified Reviewer
| map-marker New York, New York

Absolutely Horrific in almost every way.

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AI Highlights
  • - Hot water is intermittent and often cold.
  • - Vermin infestations and cockroaches are documented.
  • - Staff are often incompetent and disrespectful; complaints get no action.
Updated by user Apr 01, 2023

You have a ton af glitches in your system; which makes it impossible to be more detailed, thorough, and complete.

Original review updated Apr 01, 2023
Let's start with the Intermittent hot water. At least 60% of the time, the water that is supposed to be "Hot", is actually Cold to lukewarm, at best.

Last I checked - Hospitals are supposed to have Hot Water, 24/7.
Not to mention that Coler "Hospital" is far more of a Cockroach Nest than a "Hospital". They're literally everywhere in the facility - and one can easily find themselves killing 5 to 10 Cockroaches per day - IF they have the physical ability to do-so.
There is also a documented repetitive, patterned history of vermin infestation throughout the facility.
The Staff - with some rare and even outstanding exceptions - from top to bottom, are far more incompetent, disrespectful, and unprofessional than any that I have ever witnessed anywhere, over the course of my entire life. And this unnecessary dynamic is as blatant, as it is constant.


Generally speakng, Coler Hospital is nothing more than a Human Warehouse whose residents - for the most part, and on its best days - are treated like slabs of beef.
And if one files any internal complaints, relative to any of the above - the excuses, stonewalling, wagon-circling, and turnaround games are thrown right back at you, and nothing is ever done to fix any of the problems.

Ever.
Protecting one's own job is apparently the Number 1 Priority of mid to upper-level Management at Coler Hospital.
And the general public rarely hears the slighrest negative report on the facility, because 99.5% of the resident patients are physically and/or mentally unable to meet that task.
The only bright spot within the Hospital is the Security Team - whose level of integrity and professionalism should be an example to everyone.
Overall - as I am barely scratching the surface, here - the verdict is that Coler Hospital on Roosevelt Island is So Horrifically Bad, that it's far beyond repair or redemption and should go the way of its next door neighbor, and be gradually closed - ultimately to be repurposed as condominiums.
The sooner - the better. For all concerned - and before a major catastrophe occurs as a direct result of their incompetent and painful existence.

Preferred solution: Wholesale changes: Both Cultural and Systemic.

User's recommendation: Avoid at all costs. Without exception.

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Anonymous
map-marker Hobe Sound, Florida

Covid patients now being transferred to this nursing home

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AI Highlights
  • - The Mayor and governor are sending Covid patients to Coler Institute.
  • - Most residents are in wheelchairs and are dying from the virus.

The Mayor and governor are again sending Covid patients to Coler institute to stay with the patients at Coler . it is a nursing home

where they have sent patients.

Most residents are in wheel chairs and are dying from the virus. Your contact is Jennilieb@***.com

Phone 718-440-****

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