Skip to content
Coleman Motors

Coleman Motors Reviews

www.colemanmotors.com
What is your customer experience with Coleman Motors?

Coleman Motors Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Coleman Motors has a 1.2 star rating from 6 reviews; consumers are mostly dissatisfied and flag unfavorable experiences and requests for delivery of goods as remedies.

Positive Feedback

Some Coleman Motors reviews note enjoyment of the motorhome when it functions and occasional helpful interactions with staff.

Negative Feedback / Risk Areas

  • Repeated Coleman Motors customer complaints about poor customer service and opaque communication.
  • Reports of selling preordered vehicles to others, disputes over refunds and billing practices.
  • Allegations of unnecessary charges and unresolved service repairs.
  • Repeated quality control issues with new motorhomes.

Key Takeaways for Future Customers

  • Consider renting before buying and read Coleman Motors reviews first.
  • Get written order confirmation, clear deposit/refund terms, and inspect delivery of goods.
  • Verify service work and expect to question charges and customer service responses.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
money service business customer service john clack department copy john insurance license
Filter review
Sort by
Tommie R Lit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality control

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Motorhome issues should have been caught at the factory.
  • - They regret not researching more options; disappointed in craftsmanship, but still love it.

Lotta problems with the motorhome shouldve been caught at the factory when produced. I should have looked at more options for motorhomes.

Im not possessed about my motor home just disappointed in the craftsmanship.

I thought buying a new one, but illuminate the problems Im having. I love my motor home when I have it.

User's recommendation: Rent an RV before you purchase one

View full review
Steven S Sxc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - John Clack called to order a 2022 Corvette; $2,500 deposit and docs.
  • - Three months later they would not sell and credited the deposit.
Coleman Motors - Bad customer service
Updated by user Oct 11, 2021

They do not care about bad reviews or they would have called me. I have tried calling the owner and they transfer me to anyone except the owner

Original review Oct 11, 2021
Coleman Motors Chevrolet John Clack called me to order a 2022 corvette. filled out credit ap, copy drivers license and proof of insurance and $2500.00 deposit.

Waited 3 months. vehicle being shipped. I called them and they told me they would not sell to. and that was it.

explained i waited 3 months but no they would not sell and that was it. and credited my deposit. I feel they were going to sell to someone else. For more money.

And i was paying $6,000.00 over MSRP. they just washed their hands of it. So if you want a good customer and will take care of you i would suggest going to another chevrolet. this is bad business.

They used my money to order the corvette ewareb I even told them i have a friend living in Texas and i would have him buy it. And they said no and that was it. I hope this never happens to you. I will put a bad review on every web site that I can so this does not happen to anyone else.

I have tried to call the owner of the dealership and they always transfer me to a salesman or service department. Just a run around.

I am waiting to get a message from the owner if he cares about customer service. And bad reviews
Cons:
  • Sold to someone else
  • Customer service is awful

Preferred solution: Deliver product or service ordered

User's recommendation: beware

View full review
Steven S Sxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold my car after i ordered it and sold to someone else

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Deposited $2,500 and submitted docs to Coleman Motors for a Corvette, paying over MSRP.
  • - I was told I would be first, but they would not sell.
Contains 2 confidential files for company representatives

My name is Steven Smith. In Feb.

Of this year I had heart failure. They gave me some medication and told me that if my heart did not repair itself I had 1-5 years to live. This is a result of Agent Orange from being in the military in Vietnam. Was a United States Marine for over 6 years.

I had some money so I started to look to buy a 2021 corvette. For everyday for 3 months. I would go on the Chevrolet website and look for a new corvette. I would find one on chevy website and I would then get the location and then go on the dealership website and verify they had the vehicle.

I would then email the dealership and ask if still available. And they would come back and say it was a sold preorder. I did this everyday for 3 months. Then Colman motors John Clack called me to order a 2022 corvette.

And they just got in their allocations And if I did all the paper work that I would be number one on the list. I already had a build sheet done so I sent him filled out credit ap, copy drivers license and proof of insurance and $2500.00 deposit. This was in July 29, 2021. I Waited 3 months.

And called the Chevrolet corvette build office and they told me the corvette would be built that week which was Sept. 15, 2021 Then the following week showed vehicle was being shipped. . I called John Clack of Coleman motors and told him the vehicle was being shipped and did they want to start doing the paperwork.

He told me he would have the finance person call me. 2 Days went by. No phone call. I called john back and he said he would have finance call me.

The finance person called me later that day them and he told me they would not sell to me. and that was it. I explained i waited 3 months but no they would not sell and that was it. and credited my deposit.

Another issue was during the 3 months I had other dealerships call me if I would like to order a new corvette. And told them no due to already had one on order from Coleman Motors. I have order sheet from the dealership showing all of my information and states sold. So how could they not sell to me.

I feel they were going to sell to someone else. For more money. they just washed their hands of it. So if you want a good customer and will take care of you i would suggest going to another chevrolet.

this is bad business. I pulled money out of my 401k and now i have to pay taxes on the money i pulled out. I even told them i have a friend living in Texas and i would have him buy it. And they said no and that was it.

I hope this never happens to you. I will put a bad review on every website that I can so this does not happen to anyone else. I have tried to call the owner of the dealership and they always transfer me to a salesman or service department. Just a run around.

I am waiting to get a message from the owner if he cares about customer service. And bad reviews. I was also paying $6,000.00 over MSRP. This still makes me mad and upset.

Wonder I did not have a heart attack due to this happening.

Again, hope you do not have to go through this. This not a way to take care of our Vietnam Veterans

Cons:
  • Sold to someone else
  • Gives you the run around

Preferred solution: Deliver product or service ordered

User's recommendation: not a honest dealership

View full review
Steven S Sxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered a 2022 Corvette with a $2,500 deposit; after 3 months they refused to sell, refunded it, and said it wasn't built for California.
Updated by user Nov 03, 2021

Every other day I send a message to the dealership chat asking to forward to management. No response.

I have sent data to city of New Boston and also to New Boston city hall, And sent in to send to media stations. I have sent reviews to other web sites asking for people to express their feeling on the matter to the dealership or to call and express their feeling on the matter and how they treated a Vietnam Veteran.

But still have not heard anything from them. I will still continue sending messages until they call me and make this right.

Updated by user Oct 05, 2021

they have not responded to me at all. i guess they do not care about their customers

Original review Oct 04, 2021
John Clack called me to order a 2022 corvette. filled out credit ap, copy drivers license and proof of insurance and $2500.00 deposit.

Waited 3 months. vehicle being shipped. I called them and they told me they would not sell to. and that was it.

explained i waited 3 months but no they would not sell and that was it. and credited my deposit. I feel they were going to sell to someone else for more money. I did some checking and when i ordered they knew i lived in calif.

so when done called chevrolet and car was not built for Calif. so rather than tell me they made a mistake and they would order another one they just washed their hands of it. So if you want a good customer and will take care of you i would suggest going to another chevrolet. this is bad business.

I pulled money out of my 401k and now i have to pay taxes on the money i pulled out. I even told them i have a friend living in Texas and i would have him buy it.

And they said no and that was it. I hope this never happens to you.
Loss:
$9500
Cons:
  • Sold to someone else

Preferred solution: Deliver product or service ordered

User's recommendation: do not do business with them

View full review
1 comment
Steven S Sxc

terrible dealings

Steven S Iwn

Bad business dealings

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Coleman Motors has an overall 1.0 rating from 1 review.
  • - Special-ordered car was sold to another buyer with no explanation and a refund.

here are online rating for Coleman motors

Coleman Motors OverviewColeman Motors was first mentioned on PissedConsumer on Oct 22, 2020 and since then this brand received 1 review.Coleman Motors ranks 2203 of 4412 in Dealers category. The overall rating of the company is 1.0 and consumers are mostly dissatisfied.Recent recommendations regarding this business are as follows: "Stay away from this place".

I special ordered a new car and when it came in they sold it to someone else.

and did not explain why.

And just refunded my money and no explanation and will not return my call. Left many messages and texts and no call back.

Loss:
$5000
Cons:
  • Bad business dealings

Preferred solution: Deliver product or service ordered

User's recommendation: stay away

View full review
Pete R Hoo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Boston, Texas

Charged for unnecessary parts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Says the service department and manager lie.
  • - Paid $1300+; repairs didn't fix the issue; problem recurred; in small claims.

Do not trust their service department especially the service manager. They will lie to you.

Charge you for expensive parts that do not even repair the problem. Then lie to cover themselves. We paid over $1300 to get our truck fixed. And the very next morning after we picked it up it was still having the same issue.

Took it back. When we got it back again the repair only lasted three days before the truck still had same issue. Basically they kept the truck almost 30 days. Charged us a ridiculous amount of money.

And didnt even fix anything. We still had to get it repaired at another place. They wouldnt even give us our old part back to get it checked. We are now in the process of small claims court.

These people are a joke. They will not be honest with you.

And if you have any problems they will not work with you. Stay far far away

Loss:
$1337
Cons:
  • Customer service is awful

Preferred solution: Full refund

User's recommendation: Stay away from this place

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article