Coleman Furniture in Norfolk, Virginia - Stole my money

I ordered furniture and never received the merchandise. They went out of business and re-opened with a new manager (yeah, right)Yes, this may have happened in 2008 but how dare they flaunt "secure shopping", celebrating 14 yrs.

online, top 100 furniture sites. Before you order, ask them-did you refund that lady in Virginia her $1,000. I also have a judgment but it's a little hard to gain when the company is in Texas.

This sure bought shame to the state of Texas, do all Texans steal? I still occasionally shop online but I use Pay pal for crooks like cordell coleman!!

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1 comment

Colemanfurniture
#677942
At Coleman Furniture we offer a variety of payment options. We also have a sales line that can be called to place an order.

Having said that, this person was never a customer of ours.

We do offer Paypal as an option as well. :)
chacha05
Loss
$1020
Review #332384 is a subjective opinion of poster.

Coleman Furniture in Portland, Oregon - No money no furniture

ordered qu. bed with night stand 10-22-2012 as of today no bed.

Emailed twice to see what the problem was, no response. Called customer service after 10 weeks Amy said she would look into it and call me right back, no response. Called again today 01/14/2013, they said they would call right back, no response, no money and no furniture. I have never had this kind of trouble buying over the internet.

I told coleman furniture today that if I did not have a order cancellation AND a credit on my credit card in 24 hours I would file a complaint with the state attorney general's office and the BBB. We'll see

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2 comments

Colemanfurniture
#677945
Here at Coleman Furniture - we are 100% committed to customer satisfaction.

Please feel free to contact customer service directly at 800-974-5255 with any concerns, as we are here to help you.

:)
Anonymous
#736078
@Colemanfurniture

unfortunately you are liers! Stop saying you are committed to your customers!

Anonymous
Loss
$815
Review #316065 is a subjective opinion of PissedConsumer316065.

COLEMAN FURNITURE ONLINE PURCHASE

I recently purchased a leather living room set from Coleman's Furniture online in New York. It took forever to get the set, weeks,,,,,....then when the delivery people left, I discovered a tear in the leather.

I reported the problem within 24 hours like the company asked, sent a photo as asked, then they tried to blame the delivery company. We will remedy the situation their customer service representatives said. Guess what over a month later, no REMEDY. They do not even contact me unless I continually call or email them.

Last email I got was "we are setting up an appointment for a "medic" to repair your furniture. Excuse me....... If I had wanted repaired, mended furniture, I would have went to a flea market for my purchase. Instead I spent $2,590 and am expected to accept less than top quality for the dollars that I spent.

Please do not buy from Colemans.....it is an annoying experience. MSgirlunhappy

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Anonymous
New York, New York, United States #641107
I actually googled for reviews for the opposite reason (not as a "pissedconsumer" but actually as a happy one :grin . I stumbled on this site (looks intriguing) but felt the need to post that it isn't such a one sided affair.

I personally had a great and smooth purchase with Coleman Furniture. I was told they had some new management and they certainly handled my concerns well. I also find it surprising the original author here is shocked it took "weeks...." as he says...

it's very surprising that he didn't know that furniture ships slower then say something that was purchased from amazon (like a cell phone), as it is included with in home delivery and setup. I picked them because I wanted that setup bc I don't have a great back and they were BY FAR the cheapest offering that service.
Anonymous
Loss
$850
Review #300123 is a subjective opinion of PissedConsumer300123.