Coleman Furniture
Reviews and Complaints
They sell damaged furniture
Preferred solution: Replace without cost to me
My couch is cut open with a box cutter...no response
Preferred solution: Full refund
HORRIBLE COMPANY
- Poor quality
Preferred solution: Price reduction
Horrid company
- Customer service
- Billing
- Shipping
Preferred solution: Full refund
Track my order
*** OFF DELIVERY STATUS!!!!
Worst experience ever!!!!
Desk - Never Received
- Good price
- Horrible customer service
Preferred solution: Full refund
Delivery delay.
- Delivery service
Preferred solution: Deliver product or service ordered
More issues still since August
- Product quality not as per money spent
- Not delivering a product that is what they say it is
Preferred solution: Let the company propose a solution
Shipping ETA & Restocking Fee for Cancelling Due to Misinformation
- Prices
- Shipping eta
- Management
- Cancellation policy
Preferred solution: Full refund
Broken Furniture
Preferred solution: Full refund
Left Us High and Dry with Chairs and No Dining Table!
Long delay in delivery and worst customer service
Scuffed and dirty entryway bench on delivery
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QUOTE : " Email or call me " ... forget it.
Send them a formal letter of complaint clearly stating the issues involved and serve it via Certified Mail return receipt requested. State the facts (no emotion or editorializing) and your remedial attempts to date ; also that you will allow 7 business days for reply before you initiate further action.
You must establish a timeline and a pattern of presentation and reply...in writing only ! No more calls or e-mail.