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CoinJar

CoinJar

www.coinjar.com
What is your customer experience with CoinJar?

CoinJar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CoinJar has a 1.0 star rating from 2 reviews and a largely unfavorable rating distribution; consumers report delayed or missing payouts and blocked accounts.

Positive Feedback

There are no listed pros; price level is reported as low but reviewers value billing practices and privacy concerns when reading CoinJar reviews.

Negative Feedback / Risk Areas

  • Repeated CoinJar customer complaints about unresponsive customer service and no callbacks.
  • Reports of pending transactions, sales without bank deposits, and blocked accounts affecting refunds and withdrawals.
  • Users cite poor handling of billing and account security issues.

Key Takeaways for Future Customers

  • Expect limited support response; verify withdrawal and refund procedures before using the service.
  • Monitor transactions closely and avoid relying on funds being immediately available.
  • Consider alternatives if prompt customer service or membership-style reliability is required.
View full overview ›

Media from reviews

CoinJar - Pending transactions
CoinJar - Need to know what happen to the 1000 dollars are had in there and how to get it...
View all media ›

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Natasha H Iro

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pending transactions

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CoinJar - Pending transactions
Contains 1 confidential file for company representatives

Coin jar went down earlier this morning 8th January 2024 and buying or receiving came to a halt. Money was sent during this process and didn't come through, until 4 hours later, but now it's stuck in pending transactions and has completed all of its checks 30/30.

There is no way of contacting coin jar, and although I've emailed them, I'm still without word of where my money is I tried to purchase some crypto to see if it would allow me and not to my surprise it's now saying deposit restricted. You are NOT allowed to hold people's money without a reasonable explanation as to why they can't gain access to it, and I would like to know what the heck is going on.

View full review
Loss:
$1300
Cons:
  • No customer service who responds promptly

Preferred solution: Full refund

User's recommendation: Stay away from this company

Kanwal h S

Sold bitcoin no fund come my bank

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Updated by user Oct 03, 2023

I have link account with Coinjar but is recognise with name I can withdraw my found which sold bitcoin about 2 months

Original review Sep 02, 2023

I sold bitcoins but no money into account . I been calling & email every day left message they they call but nobody call back. Beware of this company they take money I sold bitcoin I do not want to fund

View full review
Pros:
  • Nil

Preferred solution: I sold bitcoin they did not transfer anyfund in my account

Rodney W Euj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account blocked

You have blocked my account and failed to act for me. I have Rand the complaint line twice with no reply.

I have filled out the questionnaire sent to me via email and still no success. I am quite unhappy at the moment.

View full review

Preferred solution: My account unlocked.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

Need to know what happen to the 1000 dollars are had in there and how to get it back ..

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
CoinJar - Need to know what happen to the 1000 dollars are had in there and how to get it...
Contains 1 confidential file for company representatives

I was trying to transfer money to my bank. And for some reason, that $1000 went somewhere else.

And I don't know where I thought maybe you would know.

I'm sure you keep track of that wherever it's at I wanna put it back in coinger. Please help me on this ..

View full review

User's recommendation: Coinjar ok

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