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Coinbase France

Coinbase France

www.coinbase.com
What is your customer experience with Coinbase France?

Coinbase France Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Coinbase France has 1.6 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: 2200, Fast system, Takes your money easily.
    Cons: Fees are high, Lose more money than you gain, No customer service at all.

  • Recent recommendations regarding this business are as follows: "AVOID! AVOID! AVOID!", "Very bad experience", "Just don't sign up".

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Media from reviews

Coinbase France - Bank account linking
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Nedjma M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Champs-Sur-Marne, Ile-De-France

Question sur le transfert

Bonjour ,

Une personne du Nigeria doit menvoyer une somme depuis coinbase . Cette personne me dit que pour valider ce transfert je dois envoyer 700$ à la blockchain coinbase et que ces 700$ vont me revenir , car je suis en France il me dit que cest le montant .

Est ce vrai ? Merci

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Blaise D Ert

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paiement issue

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The site is billing fees even if the transaction have failed.. this is incredible.

No refund you have to contact them and they are not willing to help on a fast manner. I am disappointed from such a company.

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Loss:
$350

Preferred solution: Price reduction

Resolved
John D Qya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Balance at zero! All funds stolen!

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Updated by user Mar 14, 2024

Company fixed the issue and I have been provided with apology. They admitted that a "glitch" caused customers' funds to appear to have disappeared (total shown balance = zero) but in fact the funds were "safe".My balance is now "back to normal"

Original review Feb 28, 2024

Logged into my account today and found my balance at zero.

Coinbase support is totally unreachable - web site support page returns a loading error. The online Chat is inoperable. None of the listed phone numbers respond.

View full review
Loss:
$400
Cons:
  • Support unreachable in all forms

Preferred solution: Full refund

User's recommendation: AVOID! AVOID! AVOID!

Francois S Kmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No help for the disappearance of my money

no solution found, my money disappeared between Coinbase Wallet and Coinbase, the Coinbase help service wrote to me and since no response, they are responsible for the disappearance of my money, I am very unhappy with the help service of Coinbase, please tell them my dissatisfaction

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Pros:
  • 2200
Anonymous
map-marker Toulouse, Upper Garonne

Very difficult to contact the helpdesk and no solutions proposed

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The person I've spoken with was really helpful BUT the way to contact them is discouraging = no email, only phone helpdesk with hours of waiting time which is very annoying

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Joshua S Bie

Locked account

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I'm locked out of my Coinbase account forever due to the ridiculously stringent security measures, and I am not able to contacted anyone. I thought these security measures where in place to protect my account, I didn't know that it would also block ME from using it.

What is the point ! it defeats the purpose, I've been trying to access my account for weeks now,, I'm done with the crypto space, seriously I'm done !!!

View full review
Loss:
$1293
Cons:
  • Fees are high

Preferred solution: Full refund

Mark Nkm

Concerning Coinbase services

I needed support with changing my address, and the support agent who helped me via their support chat was unable to understand my problem. I explained the issue in detail at least 3 times, and they were completely helpful to offer me support, as they kept understanding the problem and sending me pre-written steps to solve some other issues.Thanks to Coinbase services

View full review
Loss:
$1359

Preferred solution: Full refund

gerard F Qji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salon-De-Provence, Bouches-Du-Rhône

Coinbase wallet appli problem

Hello, I haven't had any response to resolve my problem. on Coinbase wallet I have 109478 Usdc but I cannot use them I made several transfers to Coinbase and the Usdc never arrived in my account.

on the Coinbase wallet application I do not have the possibility to use swap and bridge for Usdc. Can you help me please.

Attached are the screenshots. the contact on Facebook never answered me

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Shaerm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transfer issues

As with this company. After having a lot of stress with other platforms, I finally found a solution here. Visit the name in my profile picture for help They resolved all my issues efficiently and gave me the support and support I needed.

I am happy to share my positive experience

View full review
Loss:
$832
Pros:
  • Fast system

Preferred solution: Full refund

Shaerm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Best services by coinbase

I finally found a solution here. Visit the name in my profile picture for help They resolved all my issues efficiently and gave me the support and support I needed.

I am happy to share my positive experience

View full review
Giovani G Hcr

Coinbase seriously needs to work on their customer satisfaction

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I an very disappointed with customer service, they told me that they can reverse the transaction, as i am the one who sent money to the scammers, well nobody intentionally send money to get scammed.

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Loss:
$56000

User's recommendation: Very bad experience

Nxnmx N

Coinbase account on hold

I have a account in coinbase, but last year I changed my phone number and I am unable to access my account. I am troubling with logging issues. I call many time to customer service Canada, but didnt get any update.

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Preferred solution: Apology

Abel D Rbi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bank account linking

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Coinbase France - Bank account linking

It been now 10days iv been contacting the customer service about a problème

Occurring during the linking and verification of my bank account.several email (+-10 ish) with a response from them but then no signal after this useless answer which refer the the help center basic question, which are no solving at all my problem.

It now been 2 days they not even replying to me by email.

Those lead me to thinks that this customer service suck like ***

View full review
Loss:
$10000
Pros:
  • Were great till thsy let my funds get stolden
  • Takes your money easily
Cons:
  • No customer service at all
  • Lose more money than you gain
  • Platform has technical issues

Preferred solution: Deliver product or service ordered

User's recommendation: Just don't sign up

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