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CoilyCue

CoilyCue

coilycuehair.com
What is your customer experience with CoilyCue?

CoilyCue Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CoilyCue has 1.0 star rating from 1 customer review; consumers are mostly dissatisfied with price, slow shipping, and customer service.

Positive Feedback

Customers cite different curl patterns and note the hair can appear nice when first opened, a point seen in CoilyCue reviews.

Negative Feedback / Risk Areas

  • Dry, tangling hair that sheds despite claims of virgin hair has generated CoilyCue customer complaints.
  • High price level and reports of slow shipping reduce perceived value.
  • Poor customer service and allegations of deleting negative reviews erode trust.

Key Takeaways for Future Customers

  • Expect high prices and verify shipping times before buying.
  • Check refund and return policies given quality concerns.
  • Read independent reviews rather than relying on the seller's site.
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Media from reviews

CoilyCue - Terrible hair quality, overpriced
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Jan W Tez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible hair quality, overpriced

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Hair arrived dry and tangling after install.
  • - Paid over $500 and feel the hair is trash.
  • - Doubts virgin claim; owner deletes negative reviews.
CoilyCue - Terrible hair quality, overpriced
Original review updated Feb 18, 2024

I honestly thought I was being pranked when I opened my package.

The hair was DRY so I attempted to condition and install it. Ever since I installed it, it just tangles and tangles, and sheds.

They claim the hair I bought is VIRGIN but honestly if it is virgin its prob some scraps they picked up off the hair factory floor in New Delhi.

I feel like I paid over $500 for some trash.

Mind as well get a sew in with some good bundles.

I am OVER these damn hair influencers peddling trash while they likely get great quality hair for good sales from a scummy *** company. I tried something new and got burned!

The owner deletes most the negative reviews except 1 or 2 so don't believe the website reviews

Loss:
$500
Pros:
  • Different curl patterns
Cons:
  • Expensive
  • Slow shipping

Preferred solution: Apology

User's recommendation: This hair appears to be nice and if good quality when first opened from the pack.

View full review
6 comments
Saleena Pca

Had the same experience. Shipping is unbelievably slow and terrible.

And the hair quality is AWFUL. And to be fair the system itself is not that great. As in, it seems like a bulky solution to crochet. The little loop at the top frays and moves if you was the hair to it looks like this big frayed knot.

I had to purchase a 100$ hair repair mask system to treat the hair because the quality was so bad.

The pricing is ridiculous. I understand needing to turn a profit but for the quality this is highway robbery.

Ainsley Tdm

Recently purchased and getting afraid from the reviews. Seems as though quality is not all there.

I’ve swapped up for a different texture but if the next one comes in the same shape I’ll have to return it and agree with some of the bad reviews.

What I did receive was also extremely dry. And I too am kind of shocked by the pricing.

Guest
reply icon Replying to comment of Ainsley Tdm

Hello, We hope the new texture you received is to your liking. To address any questions or concerns, please contact us directly and include your order number.

Guest

Hello, We are sorry that the extensions you received did not meet your expectations. We do not delete reviews, all of the reviews on our website have a verified review badge to prove that they come from real customers.

However, our reviews software was unable to match your name and email to any purchase from us.

Please reach out to us with your order number so we can find out what went wrong with your order and figure out how to make it right. Kind regards, Your Coilycue Team

Guest
reply icon Replying to comment of Guest-2498322

I’ve tried contacting you with no responses and my package hasn’t come in 20 days. When should I expect a response to my email?

Guest
reply icon Replying to comment of Guest-2507390

Hello, We aim to respond to all customer emails within 1 business day (excluding weekends and holidays). We hope you've received a response and your package by now. Please reach out to us with your order number if you have questions.

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