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Coggin Chevrolet

Coggin Chevrolet

www.cogginchevrolet.com
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Coggin Chevrolet Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Coggin Chevrolet has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT BUY VEHICLES FROM COGGIN CHEVROLET".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Media from reviews

Coggin Chevrolet - CONCEALED DAMAGE on new 2024 Corvette Z06
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CONCEALED DAMAGE on new 2024 Corvette Z06

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Coggin Chevrolet - CONCEALED DAMAGE on new 2024 Corvette Z06
Coggin Chevrolet - CONCEALED DAMAGE on new 2024 Corvette Z06 - Image 2
Coggin Chevrolet - CONCEALED DAMAGE on new 2024 Corvette Z06 - Image 3
Coggin Chevrolet - CONCEALED DAMAGE on new 2024 Corvette Z06 - Image 4
Coggin Chevrolet - CONCEALED DAMAGE on new 2024 Corvette Z06 - Image 5
Contains 2 confidential files for company representatives

DO NOT BUY YOUR VEHICLE FROM COGGIN CHEVROLET

BEWARE: Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back our vehicle to RESELL IT AS NEW.

Our experience with this dealership was absolutely horrible, unprofessional, and unethical. If I could rate them zero stars, I would.

Chevrolet Z06 purchased 4/9/2024 for $163KDamaged and Filthy Upon Delivery: Dealer-to-door service - I arranged for a reputable enclosed car carrier service, specializing in luxury vehicles, to deliver the Z06 to my home.

Upon arrival at my home, the vehicle was filthy with fingerprints, smudges and dirt (inside and outside). The dealership didnt even bother to remove the tacky handwritten note stating SOLD that was taped to the windshield. Coggins Chevrolet had the vehicle for 5 days prior to transporting, so they had plenty of time to prep/detail my Corvette Z06. I spoke to Cary Watkins ahead of time and Carys excuse was they didnt have a place to keep it clean.

The transport driver then informed me of DAMAGE to the vehicle's front end.

They confirmed this damage was documented at pickup from Coggin Chevrolet, and the sales advisor, Cary Watkins, was aware of it. Cary told the driver that the customer is okay with noted damage (a blatant lie). Again, the damage and dirty condition was NOT as a result of the transport company. My opinion is that the dealership purposely concealed damage by keeping it dirty.

Paint Damage: My $165,000 Z06 was delivered with paint speckles and overspray that were initially hidden by dirt and dust.

After having it cleaned by a professional detailer, they discovered significant overspray and white speckles on the hood. The detailer suggested this possibly happened at the dealerships service department, allegedly while another vehicle was being painted (see photos). They confirmed the white paint cannot be removed through detailing and recommended repainting the entire car.

Poor Management Response & SELLING USED VEHICLES AS NEW

After uncovering the significant issues with my Z06, I reached out to the dealerships general manager, Will Stepaniak. Initially, Mr.

Stepaniak offered to reimburse me for the detailing costs, but when the detailer discovered the paint speckles and white oversprayissues that could not be correctedhis response shifted. He acknowledged the problems and proposed to unwind the deal by buying back my Corvette. However, he required me to sign a disclosure stating the car was new, which raised concerns. I questioned whether he intended to resell the vehicle as new to an unsuspecting customer.

Shortly afterwards, Mr. Stepaniak rescinded the buyback offer. In further discussions, he offered little compensation but insisted I sign a non-disclosure/non-disparagement agreement, preventing me from speaking about the dealerships actions. I refused.

This experience destroyed my trust in this dealership, and I would NEVER consider purchasing another vehicle from them.

BOTTOM LINE:

Coggin Chevrolet at the Avenues in my opinion lacks professionalism and integrity.

DO NOT BUY CORVETTES FROM THEM. Save yourself stress and avoid doing business with Coggin Chevrolet at all costs.

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Cons:
  • Dishonesty and lies from cary watkins our salesman
  • Delivery process of my 2024 corvette z06
  • Lack of customer service from general mgr will stepaniak

User's recommendation: DO NOT BUY VEHICLES FROM COGGIN CHEVROLET

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