Matthew O

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We paid and scheduled for a coding class with Codeverse for our son's home schooling. Codeverse failed to show up (online) for the agreed upon time. They admitted it was their mistake so we rescheduled. Again, they failed to appear at the agreed upon time and again admitted it was their error (apparently still confused about our time zone!) We arranged our home schooling schedule to accommodate the agreed upon times. This takes careful planning on our part. We are not interested in trying to reschedule for a third time and requested a refund. However, Codeverse refuses to refund our $81.75. The exact response was "Go ahead and dispute the charge with your bank" (so that's what we did). Keep in mind that Codeverse has not provided any service whatsoever and have failed to appear twice at the agreed upon times. They admit it was a error on their end yet refuse to offer an apology or a refund. Codeverse is very unprofessional and in our opinion an outright scam.
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  • Failed to appear twice for our agreed upon times
  • Scammed us out of our money

Preferred solution: Full refund

User's recommendation: Stay away! Unprofessional and in our opinion an outright scam.