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Cocunat

Cocunat

cocunat.com
What is your customer experience with Cocunat?

Cocunat Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cocunat has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; latest feedback highlights delivery and support problems often found in Cocunat reviews.

Positive Feedback

No positive details were provided in the available review; the single customer focused on delivery and contact issues.

Negative Feedback / Risk Areas

  • Repeated delivery delays and an undelivered order reported.
  • Unresponsive customer service and unanswered phone calls.
  • Inability to update delivery address after ordering, causing retrieval problems.

Key Takeaways for Future Customers

  • Check delivery details before ordering and monitor shipping closely.
  • Expect potential customer service delays; verify contact options in Cocunat customer complaints.
  • Confirm return, refund, and subscription policies if relying on auto-ship or membership services.
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Nadia C Vea

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Resolved: Urgent about an order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order placed Oct 21; still not delivered.
  • - Tried calling +44 800 8** **52; no answer.
  • - Need to update address; landlord won't allow package.
Contains 1 confidential file for company representatives
Updated by user Nov 06, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review updated Nov 06, 2023

Hello,

I made an order on October 21, but it has not been delivered yet. I tried calling multiple times at +44 800 8** **52, but no one answered.

Also, I need to update the delivery address.

In October, I called several times to explain that the address I initially provided is my old one. I was residing with my landlord, and she is not permitting me to receive packages at her place. If you deliver it there, I won't be able to retrieve it. No one seems to care, and no one got back to me.

What should I do? How can I reach you to resolve this issue?

Thank you.

Preferred solution: Deliver product or service ordered

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