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Cocoparo

Cocoparo

cocoparo.com
What is your customer experience with Cocoparo?

Cocoparo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.4 star rating based on 6 customer reviews; consumers are mostly dissatisfied and rating distribution is largely unfavorable.

Key Takeaways for Future Customers

  • Read Cocoparo reviews before ordering due to repeated sizing and quality issues.
  • Expect problems with refunds and billing; follow up if you cancel an order.
  • Customer service responsiveness and order tracking appear unreliable.

Negative Feedback / Risk Areas

  • Frequent Cocoparo customer complaints about poor product quality and incorrect sizing.
  • Reports of delayed refunds and disputed charges suggest issues with refunds and billing.
  • Poor customer service and hard-to-order website experience increase risk.

Positive Feedback

No consistent positive comments appear in recent feedback; shoppers warn to order elsewhere.

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Media from reviews

Cocoparo - One shirt damaged
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Show reviews that mention
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Anonymous

Purchase

I tried to buy some products but your website said my credit card did not have sufficient funds? What's up with that?

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Rosalba Jxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dont know if order went through

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tried many times to order a shirt tried to order shirt tried to order shirt tried to order shirt tried to order shirt

User's recommendation: hard to order

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Anonymous
map-marker Loveland, Colorado

Bad quality

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AI Highlights
  • - I waited weeks for my order.
  • - Neither shirt fit a 2XL; color and material were not as expected; I will not order here again.

I received my order from you after many weeks of waiting. When I did get my order, neither of the two shirts that I received were satisfactory.

I am a size 2 XL and neither of the shirts fit me, they were too small.

One of the shirts was not even the color that I had hoped for nor was the material it was made of appropriate for a man. I ended up giving both shirts away and want you to know that I will not be using this website to order from you any longer very disappointed!

User's recommendation: DO NOT BUY FROM COCOPARO!

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John B Zxw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

One shirt damaged

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AI Highlights
  • - The gray shirt is damaged and has an oil spot.
  • - I was told to pay $7.00 and they would replace it.
  • - I paid the $7.00 and still have this issue.
Cocoparo - One shirt damaged
Contains 2 confidential files for company representatives

One shirt is damaged, the gray one. What else can I tell you?

It has an oil spot. They told me last week to pay $7.00 and they would replace it. I paid the $7.00, so why am I doing this? One shirt is damaged, the gray one.

What else can I tell you? It has an oil spot.

They told me last week to pay $7.00 and they would replace it. I paid the $7.00, so why am I doing this?

Loss:
$40

Preferred solution: Replacement

User's recommendation: They charged me $7.00 for replacement now they say they are not going to replace.

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DeAnn R Ers

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality and they stole our credit card information.

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We started having random charges on our credit card after this purchase. Also, the sweater was 100% polyester and poorly made.

Loss:
$50
Cons:
  • Fraud

Preferred solution: Put them in jail. Almost lost over $3000 if our credit card hadn't stopped them from fraud.

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Anonymous
map-marker Clinton, Mississippi

Scam Company

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AI Highlights
  • - Cancelled order 1 hour after purchase; refund promised in 3 days, not received.
  • - Filed PayPal dispute; they asked me to cancel it to get a refund.

BUYER BEWARE!! I cancelled an order 1 hour after placing it.

I was told through email that I would be refunded in 3 days. 5 days later still no refund. I filed a case with PayPal. Now they are contacting me to cancel my case so they can refund me.

They are basically telling me they are going to hold my money hostage.

Thats not how it works. This company is a total scam.

User's recommendation: Buyer Beware

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Fred M Vbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality products and worse customer service…

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Shirts are of poor quality and lose shape after one wash. Cheap cotton.

The company has no interest in taking care of its customers.

Avoid it. Don't waste your money.

Loss:
$125
Cons:
  • Poor quality and poor service

Preferred solution: Full refund

User's recommendation: Avoid. Poor quality and poor customer service

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Giovanni Yqb

Poor product - I'm out $50.00

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AI Highlights
  • - Jacket ill-fitting and poorly made.
  • - Refund options: 20% with keep or same-price exchange plus $10.
  • - I likely won't order from Cocoparo again.
Updated by user Nov 21, 2024

Cocoparo has no refund policy for the jacket I bought, offering a 20% refund which I have not received.

Original review Nov 06, 2024

bought a jacket/sports coat - it was ill-fitting and poorly made. The representative would only offer 20% return and I can keep the jacket(as I stated the garment was unwearable), or I could exchange it for same price of another product but would be charged an additional $10.00.

I order a lot of products on-line, and through Temu. I am probably not going to order anything from Cocoparo in the future.

Respectfully

User's recommendation: their are many other companies on-line that are more customer oriented than Cocoparo.

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Anonymous
map-marker Annapolis, Maryland

You idiots want me to pay for information on my order delivery, will be 1st and only time working with this bullsjit company

Where is my order, CO06172 order .have not gotten any info on my order in 5 days. Why dont this co.

have an 800 number to speak with a person . Bad vibes from a new customer

User's recommendation: Order elsewhere

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Cavin Cqj

Poor Product

TheBought a mens xL sweatshirt and it was more like a boys small. Terrible fit...Dont buy anything from these clowns..

User's recommendation: Don't buy

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Dama L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unsure to rebuy

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AI Highlights
  • - Customer service is not adequate for English speakers, and emails show no personalization.

I do not feel that this Company has and adequate customer service that is able reach out to and English speaking audience directly. My opinion comes from no personalization or concern with regards to my email about "not finding my account and not having the item # readily availably". Again, this is just my opinion as a consumer.

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