Coco And Eve Reviews
Coco And Eve Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coco And Eve has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied with orders, shipping, billing and refunds.
Key Takeaways for Future Customers
- Check Coco And Eve reviews and order confirmation carefully before purchase.
- Expect slow or limited customer service response on billing, refunds, and shipping issues.
- Document orders and receipts to dispute charges through your payment provider.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and refund delays.
- Reports of missing or misdelivered packages and damaged product shipments.
- Problems with returns, exchange and cancellation policy and high price level.
Positive Feedback
Few reviews mention initial product interest but overall positive notes are limited.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coco And Eve has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied with orders, shipping, billing and refunds.
Key Takeaways for Future Customers
- Check Coco And Eve reviews and order confirmation carefully before purchase.
- Expect slow or limited customer service response on billing, refunds, and shipping issues.
- Document orders and receipts to dispute charges through your payment provider.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and refund delays.
- Reports of missing or misdelivered packages and damaged product shipments.
- Problems with returns, exchange and cancellation policy and high price level.
Positive Feedback
Few reviews mention initial product interest but overall positive notes are limited.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Still waiting for response and refund....
- - Charged $37.56 without authorization; refund requested.
- - No product received after 7 days.
- - Messages sent; no response.
Still waiting for response and refund. I have sent multiple messages and screenshots of the amount I was supposed to be charged and you guys ended up charging/taking unauthorized amount of money from my bank.
I have submitted all info you wanted and now yall arent responding or doing anything to fix your mistake. Please refund my $37.56 that I was overcharged.
I also have not received any product and it has been 7 days. Thanks for your prompt attention to this matter.
Aurora, Colorado
Order
Coco and Eve's website cut pre-populating billing address as my shipping address. It did it twice $450 later. I still haven't received any products and won't because it's being shipped to the wrong address but they refused out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Cocoa and Eve drops were damaged..
They leaked all over the box, the box was saturated. There was nothing left in the dropper tube. The box was so damaged I threw it out.
User's recommendation: Be careful the tube dropper should be cover with plastic and a plug.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Murray, Kentucky
I’m freference to my order of the applicator mitt and back back applicator
- - Bronzer refund recorded but not received.
- - Mitt and back application wrap refunds not received.
- - Proof sent to Denise; items returned in same box.
I ordered the Bronzer 1st . Then I ordered the application mitt and the back application wrap a few days later .
That order o have not been refunded . I received the 2 ordered seperately but I returned them in same box . And I have sent proof to Denise of both orders . I recorded my refund for the bronzer .
But I have not received the refund for the mitt & bsck applicator . Please respond asap thank you Joyce Bailey
User's recommendation: If you will look closely . These 2 products. were ordered from your site . They were returned together w em tho they were ordered on different days . Ado the $43.65 . Was paid for through my Apple Amazon pay account but itwas not ordered from Amazon it was paid through Apple Amazon pay but the money went to your company not Amazon .the lady Denise that has been emailing me sent out the $40.44 . But I’m struggling to get my $43.65 back from Cocoa & Eve. If o had ordered it from Amazon I wouldn’t have had plenty of time to return it to them which I would but this product is not an order on my Amazon account . So therefore I cannot return it to them. It came from Cocoa &Eve and o expect to recieve my $43.65 back from your company ! Thank you please please. Clear this issue up. If you need proof that this item is now on my Amazon Prime order log I will be happy to give you proof of that. This is really getting to be stressful . $43.65 is almost half of $100 and I’m sick of being called a liar . Thx Joyce Bailey please help !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReaction to produxts
- - Allergic reaction to shampoo, conditioner, and mask.
- - Tried contacting with no response; requests a phone call about the issue; Amazon purchase.
Hello
Ive had an awful allergic reaction to your shampoo, conditioner & mask. Been trying to reach you but no one is responding.
Can we please arrange a phone call regarding this issue. Your products were purchased on Amazon.
Thank you
Preferred solution: Full refund
User's recommendation: Find contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas connected to a an expert member but now it...
Was connected to a an expert member but now it says I need to pay 47 dollars for my question. This order cost 180 dollars. I need someone to please help me to locate my package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerParcel hasnt been delivered
- - Order placed on 26 November (CE254177UK) shows as dispatched but not arrived; customer requests ETA for a birthday present.
I place a order with you on the 26th november order number CE254177UK it is saying my order has been dispatched but still not arrived could you possibly tell me when it will be arriving as it is a birthday present
Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package has not been shipped
- - Ordered a tanning product last Friday; it hasn't shipped.
- - Order tracking fails; order number isn't working and I've contacted you many times.
i ordered a tanning thing last friday and it still hasnt been shipped nor can it track my order because my order number isnt working i have contacted yall so many times now and this is my first time ever buying from yall because my friend put me on to this tanning thing
Preferred solution: Deliver product or service ordered
Ahoskie, North Carolina
Free trial size
I ordered a bundle kit last night and I forgot to put in my free travel kit. Can you please add it in with my order?
Thank you
Lynn Simmons
Los Angeles, California
Refund
- - Charged after cancellation attempts.
- - Haven't received the product.
- - Requests a full refund.
- - Seeks the customer service contact number.
Hello I reached out twice and you guys still charged my card. I would like a full refund.
I havent received the product.
I emailed to cancel and you guys are still charging me. Is there a customer service number because this is super inconvenient to email.
User's recommendation: Don’t buy from here. They don’t send it and they still charge you.
Do not putchase
- - FedEx marked for delivery, but items never arrived.
- - Took 5 days to respond; 10+ Zendesk emails, unresolved.
- - Ticket will be closed for nonresponse.
Ordered the products FedEx was out for delivery, products never arrived. Reached out to the company took 5 days for a response have at least 10 email from different zen desk employees and no one can issue the products or a refund.
Then I get email today sayin my ticket will be closed because I did not respond. Clearly this company has no backbone.
- No product ship no refund
Preferred solution: Full refund
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