Cobblestone Hotels
Cobblestone Hotels Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cobblestone Hotels has a 1.7 star rating and consumers are mostly dissatisfied. Recent recommendation: "Don't go, way over priced". Reviews cite billing practices and customer service problems.
Key Takeaways for Future Customers
- Read Cobblestone Hotels reviews before booking and verify reservation charges.
- Be prepared to dispute billing and request refunds through your credit card if needed.
- Expect higher price levels and ask about prepayment and interest policies.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing practices and unauthorized charges.
- Refunds not fully issued and disputes escalated to BBB and card issuer.
- Customer service language barriers and rude interactions reported.
Positive Feedback
No positive remarks reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cobblestone Hotels has a 1.7 star rating and consumers are mostly dissatisfied. Recent recommendation: "Don't go, way over priced". Reviews cite billing practices and customer service problems.
Key Takeaways for Future Customers
- Read Cobblestone Hotels reviews before booking and verify reservation charges.
- Be prepared to dispute billing and request refunds through your credit card if needed.
- Expect higher price levels and ask about prepayment and interest policies.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing practices and unauthorized charges.
- Refunds not fully issued and disputes escalated to BBB and card issuer.
- Customer service language barriers and rude interactions reported.
Positive Feedback
No positive remarks reported in the available reviews.
Scottsdale, Arizona
WORST CUSTOMER SERVICE EVER
- Language barrier with agents who don't speak English.
- Refuses 2 months' advance for a room and 24% interest, and the next agent couldn't understand.
So tired of trying to speak to somebody who doesn't speak English! And I refuse to pay 2 months in advance for my room and pay 24% interest while you MAKE money on MY money.
Then i got frustrated and hung up to call another number and i got ANOTHER person i couldn't understand who actually got an attitude with me when i complained about the service. I guess I will just take my money elsewhere.just say
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Verified Reviewer |
Trenton, Missouri
Resolved: Was charged for a room that I never made a reservation for.
Company fixed the issue and I have been provided with full refund.
I called and asked what the price for a room was. Never made a reservation.
Was charged for three days. Was refunded two days, but they will not refund me the other day. I don't know how they got my credit card information. Have contacted the Better Business Bureau and my credit card company.
I will never pay this. Talked to the manager, he was a true ***
Preferred solution: Full refund
User's recommendation: Don't go, way over priced
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