Coates Hire
Coates Hire Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent recommendations urge customers to find another hire company. Reviewers value the company’s Billing Practices and website, note medium price levels, and express dissatisfaction with discounts and product diversity. Latest feedback cites a double-booked 1.7t digger and poor service.
Positive Feedback
Some customers appreciate the billing processes and the website experience, and consider pricing to be at a medium level.
Negative Feedback / Risk Areas
- Repeated complaints about double bookings and last-minute cancellations reflect core Coates Hire customer complaints.
- Customers report dissatisfaction with discounts, special offers, and limited diversity of products or services.
- Service reliability and booking management are cited as weak points affecting trust.
Key Takeaways for Future Customers
- Check recent Coates Hire reviews before booking and confirm availability close to hire date.
- Verify billing details and payment terms in advance given emphasis on billing practices.
- Ask about equipment diversity and written confirmation to reduce risk of last-minute cancellations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent recommendations urge customers to find another hire company. Reviewers value the company’s Billing Practices and website, note medium price levels, and express dissatisfaction with discounts and product diversity. Latest feedback cites a double-booked 1.7t digger and poor service.
Positive Feedback
Some customers appreciate the billing processes and the website experience, and consider pricing to be at a medium level.
Negative Feedback / Risk Areas
- Repeated complaints about double bookings and last-minute cancellations reflect core Coates Hire customer complaints.
- Customers report dissatisfaction with discounts, special offers, and limited diversity of products or services.
- Service reliability and booking management are cited as weak points affecting trust.
Key Takeaways for Future Customers
- Check recent Coates Hire reviews before booking and confirm availability close to hire date.
- Verify billing details and payment terms in advance given emphasis on billing practices.
- Ask about equipment diversity and written confirmation to reduce risk of last-minute cancellations.
Tired of being ignored?
Woodhill, Queensland
Poor service
Booked a 1.7t digger a week prior to needing it, received phone fall on the day we were meant to pickup telling us it was no longer available due to it being double booked. Booking was taken by manager.
Took Coates a week to figure out that they had apparently double booked the digger.
Not happy - extremely poor service
User's recommendation: Find another hire company
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