Coach Shop Online
Coach Shop Online Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coach Shop Online has a 1.6 star rating from 2 reviews and overall negative sentiment; consumers report high prices, billing issues, potential scams, and poor customer service.
Key Takeaways for Future Customers
- Check Coach Shop Online reviews and verify seller details before ordering.
- Expect long or no response from customer service and potential shipping or refund delays.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing discrepancies and unauthorized charges.
- Reports of non-delivery, wrong or counterfeit items and lack of cancellations or address changes.
- Poor or unreachable customer service and concerns about scam-like texts and website legitimacy.
Positive Feedback
No clear positive feedback in available reviews; consumers are mostly dissatisfied.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coach Shop Online has a 1.6 star rating from 2 reviews and overall negative sentiment; consumers report high prices, billing issues, potential scams, and poor customer service.
Key Takeaways for Future Customers
- Check Coach Shop Online reviews and verify seller details before ordering.
- Expect long or no response from customer service and potential shipping or refund delays.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing discrepancies and unauthorized charges.
- Reports of non-delivery, wrong or counterfeit items and lack of cancellations or address changes.
- Poor or unreachable customer service and concerns about scam-like texts and website legitimacy.
Positive Feedback
No clear positive feedback in available reviews; consumers are mostly dissatisfied.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: HORRIBLE CUSTOMER SERVICE - No order cancellations, no changes possible
- - The store does not offer shipping address changes or order cancellations.
- - Customer service apologized for the lack of service and flexibility.
Company fixed the issue and I have been provided with full refund.
This online store does not offer any way to change shipping addresses, Cancel orders, etc. if there is an error in the order. The customer is STUCK with NO Service at All and FORCED TO either receive the wrong product or NOT receive the product if it were shipped to an incorrect address...
Called customer Service and all they could do was apologize for lack of service and flexibility
- No way to change shipping addresses
- Antiquated online customer service profiles
- No way to cancel orders
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerORDER NOT ARRIVED YET
- - Cyber Monday order from Nov 30, 2020 has not arrived.
- - Customer care calls exceeded an hour; canceling but still on hold.
I placed a huge order on CYBER MONDAY, November 30, 2020- I STILL have NOT RECEIVED MY ORDER. I called CUSTOMER CARE three different times this week, after being on for over an HOUR each time, I've hung up.
I've decided to CANCEL my order today, but I am STILL on hold; been on hold for over an hour now.
Preferred solution: Full refund
User's recommendation: I do NOT recommend purchasing from COACH OUTLETS to anyone.
Boston, Massachusetts
Still waiting for my handbag
I want to know where is my handbag ..
I paid for 3 and ONLY HAVE GOTTEN 2
WTF POOR WAY OF RUNNING A ONLINE BUSSINESS
User's recommendation: BEWARE OF YOUR CARD ACTIVITY
Coachshoponline website scam text message
- - Scam text from coachshoponline.com, not the Coach site.
- - Promised a $39 early Black Friday sale.
- - Apple ID was shown at bottom; iPhone marked it junk.
I received a scam text from coachshoponline.com but if you know the real Coach website, you will know that this is not the correct web address for Coach. Text advertised a $39 early black friday sale.
Apple ID number was noted at the bottom of text. My iphone allowed me to mark it as junk text message which deleted the message for me.
You are safer to just Google what store you are shopping for rather than to reply to or to click on the link with in the text message you receive. Folks are getting very creative these days trying to scam folks.
Preferred solution: stop scamming people
Saratoga, California
Other Product Review
Total scam! Website looks exact to,the rea COACH website.
They charged me more amd now the website is no longer. How do,i get my money back?
Seminole, Florida
Winter white purse turned pink on the sides. help
- - Winter white bag shows pale pink on the sides.
- - They ask for the cause and fixes and whether the brand backs its products, and can provide a photo.
i was shocked when i got my winter white bag out of the closet and the sides were a pale pink. this bag was never in the sun nor used on a daily basis.
it was stored on the shelf of a dark closet in an air-conditioned house. what would cause this to happen? how can it be fixed? this purse is about two years old.
it was new when purchased on-line. this never should happen with such a quality product. i am ashamed to go any place with this bag with your logo on it. i was wondering if coach stands behind its products.
i will now find out. please help.
i can provide a photo upon request.
Avoid yourself from www.coachshoponline.com
- - Avoid coachshoponline.com; user calls it a scam.
- - Email confirms order (order no, date, amount).
- - Bank will refund; contact cs@***.com for help.
Please guys, avoid this website! Its a scam! The website look awesome, i fell into their trap and their prices are good. I usually search on reviews before i purchase anything, but except this deal, it was a huge mistake. Once i placed the order, i received an email confirmation from them and content as below:
Order No.: 17201****xxxx507
Payment Date&Time: 2014-11-10 19:15:55.0
Amount: 334.0 USD
Payment No.: SN14111****XXX6695
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
Please note "SZ LICHUANG SCI-TECH CO.,LTD" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.
-------------------------------------------------------------------------------------------------------------------
Should you need any further assistance, please don't hesitate to contact our Customer Services department at cs@***.com.
E-mail: cs@***.com
For this reason, i suspected they are scam from CHINA, i called my bank right away to have them stop this transaction. My bank assured me i will have my money back, that really make me relieve myself and stay alert from this lesson.
AVOID this scam website: http://www.coachshoponline.com/
Please be alert!
Regards,
Liv
Preferred solution: Full refund
Missouri, United States
Purse Review
I ordered a coach purse and 88$ was taken of my card i want my money
Dublin, Dublin
Boots Review
- - Bought boots online and paid in full.
- - Goods were counterfeit and would be destroyed.
- - Emailed cs@***y but no reply.
- - Totally scammed.
Same thing happened to me. Purchased boots online and paid in full.
Revenue contacted me that the goods were counterfeit and they would be destroyed. Emailed cs@***y but alas no reply!
Totally scammed!! Like you I research everything but this one slipped through the net.
Chicago, Illinois
SEND FAKE STUFF. HORRIBLE CUSTOMER SERVICE. CHARGE MORE. TAKES FOREVER FOR GET YOUR ITEM.
- - Charged more than the website price.
- - Order delayed and delivered to someone else.
- - Received a fake LV purse; customer service was poor.
I had a similar experience. They charged me more than the displayed amount on the website. Exchange rate does no fluctutate that much...
Then I don't get my order for one month!!! They send me the tracking number and the product was actually delivered to someone else.
They send me a new tracking number and after one month I get my order, but there is something else in the packet.. something that I had not ordered!! and it was fake LV purse!!!
THESE GUYS SHIP FAKE ILLEGAL ITEMS! DO NOT ORDER FROM THEM.
The customer service was the most horrible I have ever experienced. They did not even appologize...
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