Coach Australia Reviews

I have 4 pairs of shoes tennis n put them in laundry and the hole piece come apart I med to fix my shoes or give the same for replacement Lissette Canales 32539 Quiet Trail Dr Winchester Ca 93596

I used a code to make a purchase. Paid the difference.

A few days later, I went to find a shipping notice - had none. I emailed and was advised there are no problems at all, it's just a busy time and my order will be shipped in the next 3 days.

Imagine my surprise to receive a cancellation email 3 days later saying that I misused my code? I responded to this email and waited on a reply. Radio silence.

I replied again. Nothing.

I know at least 40 or 50 people who will proceeding to theCCCC due to this as the T&Cs don't match what was quoted either and the code error was due to COACH not providing one time codes.

Very frustrating as under consumer law the orders should have been honored. At least 100 people were stung...but you were happy to hang onto our money for that extra week...

Hi All, Whatever you don't purchase through Coach outlet store Australia, this shop is fake and the product last just 2 months. Products that are overpriced rubbish.

I bought Jillian Slingback heels 2 months ago for $299 and after just 10 times wearing it is peeling off.

I showed that to the shop manager and she said it is leather, and it is part of wear and tear. customer service was low and quality of product was 2out of 5.

notDo no Recently I bought a Coach watch in a Melbourne store. The watch retail price was $750 AUD.

After wearing for few days, there were a lot of scratches on the watch surface. This is not acceptable. I have written to Coach customer service and went to the store but all of them said this issue is not covered by the warranty.

How could you use such a low quality of material to make watch surface like this? It is so easy to be scratched in daily use conditions.

A $750 worth watch should not have this terrible quality. I think it is fair to expect the watch surface to have scratche resistance.

Feel free to contact me if you need any photos or more information.

I bought my sunglasses in May 2019 at Harbor Town Shopping Centre and i only have used them not more than 10-times and the lady said to me that the glass is not covered by the warranty only the frame . Very disappointed and just waste of the money. I hope i get a solution .

I purchased 3 bags from Coach South Wharf DFO Melbourne, went to exchange and the lady says you can do only once, the policy doesnt say that. When I chose a bag, on asking for a fresh piece of bag that I liked to purchase the chinese sales person says this one is the last one that is on display, a week ago the store manager had confirmed having 7 new ones.

When I checked with another sales person she brought me a new one which was well packed. When I confronted the sales, she just chickened out. Very rude in assisting as if we Indians do not deserve respect at all. I found all the customer service people very discriminative.

I observed, when Chinese and Australians come into the store, the CE are so welcoming by giving them great customer service, when I entered not a single greeted neither came to assist even though I bought 3 expensive bags. I will never buy Coach bags in my life, very humiliating.

Hi All, Whatever you do dont purchase through Coach outlet store Australia, this website is cheap and nasty chinese/korea products that are over price rubbish, this is the email address I frequently used to get my money back as I had a faulty zip on the coach bag I purchased and wanted to send it back and I have not heard from this company yet, that is three weeks ago. coachoutletstore@***.com - do not use this company.

If I can save one from spending their hard earn cash, we have won against internet companies that rip people off. The official Coach company should do something about these cheap nasty companies!