New Reviewer

Poor service, bad advice

Repairman came to fix computer. Told me mine was outdated. Fixed current problem, then sold me "reconditioned" upgrade. After calling him back because he spelled my name wrong and every email had the incorrect spelling of my name, his fix brings my name up every time I hit enter and the text following that is in italic type. The "upgrade" does not accept a camera chip, which the owner said is not used by most people anymore. Don't most people want to put photos on computer? It also does not accept the disc for my Rosetta Stone. I spent over $700 on the repair and "upgrade." Go to a major department or electronic store. They will stand by their product or at least advise you on all thew features you will lose on you "upgrade."
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1 comment
#1128516

Hi

I am the owner of CNA and this repair work was not done by my company. We stand by our work and have for the past 16 years.

I am sorry that you had a bad experience but we would love to fix it for you so we can retain you as a customer.

Thanks

Owner

ID
#394834 Review #394834 is a subjective opinion of poster.
Location
Media, Pennsylvania
Loss
$700

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