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CMP Bath And Spa

CMP Bath And Spa Reviews

www.c-m-p.com
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CMP Bath And Spa Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CMP Bath And Spa has a 1.0 star rating from 1 review and overall sentiment is negative with 100% unfavorable feedback.

Positive Feedback

The product price is noted as cheap by some customers.

Negative Feedback / Risk Areas

  • Reviews highlight late delivery and poor lead times.
  • Consumers report CMP Bath And Spa customer complaints about product quality and leaking multi-port valves.
  • Customers cite inadequate customer service and problems obtaining refunds or exchanges.

Key Takeaways for Future Customers

  • Check CMP Bath And Spa reviews and consider OEM alternatives for critical parts.
  • Expect potential delays; confirm warranty coverage before purchase.
  • Document issues promptly when contacting customer service about refunds or product support.
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Media from reviews

CMP Bath And Spa - C-M-P.COM or fluidra.com does not support their products
CMP Bath And Spa - Multi Port Valves - HORRIBLE QUALITY!!! - Custom Molded Products CMP,...
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Mark S Spe

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C-M-P.COM or fluidra.com does not support their products

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AI Highlights
  • - The DEL AOP spa sanitizer shows red UV-C and green ozone indicators; CMP/Fluidra says professional installation is required and not under warranty.
CMP Bath And Spa - C-M-P.COM or fluidra.com does not support their products

I purchased an DEL AOP spa sanitizer from PoolWeb.com. Out of the box, the sanitizer showed a red indicator light on the UV-C system.

The Ozone system was green.

After opening a ticket with CMP/Fluidra, they responded that the system needed to be professionally installed and therefore not under warranty. They don't support their products.

User's recommendation: Do not do business with C-M-P.com or Fluidra.

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Anonymous
map-marker Newnan, Georgia

Multi Port Valves - HORRIBLE QUALITY!!! - Custom Molded Products CMP, LLC

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AI Highlights
  • - Delivery from CMP to the distributor was extremely late.
  • - The CMP multi-port valve arrived leaking.
  • - OEM parts were requested after the issue.
CMP Bath And Spa - Multi Port Valves - HORRIBLE QUALITY!!! - Custom Molded Products CMP,...

Ordered several multi port valves from my local pool distributor. After 2 months, the parts finally came in for me to pick up.

TERRIBLE delivery time from CMP to the distributor, totally unacceptable!! After negotiating a price break with the distributor for the extremely late delivery, I went to a customer's house to replace the Multi-port valve on her sand filter and guess what I waited 2 months for...............A LEAKING MULTI - PORT VALVE from CMP!!!!! Not only was the order extremely late, but the product itself started leaking immediately after installation!!!! Returned the product to the distributor and requested the OEM product that I know works well.

CHEAP CHINESE PRODUCTS FROM CUSTOM MOLDED PRODUCTS ARE NOT WORTH THE TIME OR THE CHEAPER COST!!! Wasted my time and rattled my customer's faith in my company. NEVER AGAIN!!! OEM only for replacement parts from now on, CMP products are very cheap but that comes with the low quality performance and possibly your reputation after it fails......

BEWARE of the CMP Multi Port Valves!!!! I'll get to the leaking CMP diverter valves in another post......Peace!

Loss:
$500
Pros:
  • Cheap product
Cons:
  • Snake oil sales tactics
  • Late delivery
  • Quality of product
Reason of review:
Damaged or defective

Preferred solution: Fix and test your product before shipping a late order with defective product

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