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Club Car Wash

Club Car Wash

clubcarwash.com
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What is your customer experience with Club Car Wash?

Club Car Wash Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

50% of reviewers would likely recommend Club Car Wash; sentiment is mixed with praise for value and service but recurring service and account issues noted.

Positive Feedback

Reviewers praise the low price, great car washes, discounts and friendly service; many mention consistent quality across locations in Club Car Wash reviews.

Negative Feedback / Risk Areas

  • Recurring complaints about inability to cancel memberships and ongoing billing after cancellation requests.
  • Confusion over refunds and sudden pricing changes such as increased Veterans discount.
  • Poor call resolution and occasional communication issues.

Key Takeaways for Future Customers

  • Confirm cancellation and monitor billing to avoid unexpected charges related to membership.
  • Ask about refunds and pricing changes before renewing.
  • Expect good wash quality but be prepared to follow up on customer service.
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Show reviews that mention
cancel cancel service service terrain gmc lebanonmascoutah membership gmc terrain dawn battas325 battas325 north
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Anonymous
map-marker Waverly, Illinois

The increase in Veterans monthly discount.

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I am perplexed as to why Club Car Wash deemed it appropriate to increase the Veterans discount to $31.00 from $20.00??? Such a large increase.

It appears that Veterans are not valued anymore??

I do want to emphasize that we have always liked Club Car Wash.

Always great service and great car washes. But with this increase we dont know at this moment if we will continue the membership??

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Anonymous
map-marker Eureka, Missouri

Cancel my account

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I have no problem with Club car wash. I have a cracked windshield. I will be back when I get it fixed.

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User's recommendation: Great car wash.

Anonymous
map-marker Oklahoma City, Oklahoma

Cancel membership

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Membership was suppose to already be canceled months ago. Stop charging us for this we have asked for it to be canceled months and months ago.

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User's recommendation: Cancel

Vincenza Uee

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Verified Reviewer

Exit service..Cancel

Disconnected call. Don't use them. No callback on resolution of the situation to discontinue services with your company.

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Anonymous
map-marker Saint Louis, Missouri

Cancel service

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Would like to cancel service on my 2022 GMC Terrain. My name is Dawn Battas

325 North Lebanon

Mascoutah, Illinois 62258

Thank you

Moving out of state. No issues, just need to cancel.

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User's recommendation: The only thing I have is, moving cars to close together. Some cars automatically stop when to close.

Anonymous
map-marker Saint Louis, Missouri

Cancel service

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Would like to cancel service on my 2022 GMC Terrain. My name is Dawn Battas

325 North Lebanon

Mascoutah, Illinois 62258

Thank you

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Anonymous
map-marker Minneapolis, Minnesota

Fake email message to update credit card

Excellent customer care and we travel extensively and use Club everywhere we go. Consultancy is key to your success.

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User's recommendation: Please join a fantastic company with employees who genuinely care about customers

Anonymous
map-marker Moline, Illinois

Confirma cancelación

Ya no lo necesito el servicio por cuestión económica tengo dos vehículos y no tengo para seguir con la membresía gracias.

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