Anonymous
map-marker Boston, Massachusetts

I' need help changing my card on file

I haven't got the help I need to change the method of payment !!! Change the card on my account and noones called or help
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Kaliana Akw
map-marker Sugar Land, Texas

Overcharged for an order, did not receive the order, would like a refund of the amount

Tried calling Clover. Made me fill out info then said calling clover and right away disconnected me. *** customer service !
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User's recommendation: Watch out for automatic overcharges on restaurant orders placed online. I ordered through restaurant website and there were no warnings or information on surcharges etc, just that order being placed through CLOVER. Told me the total charge which was correct. However, once I Entered payment information, took it, and then told me that it had charged me extra !!! My order amount was less than this extra charge!

Casey M Utc

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Verified Reviewer

They give POS a different meaning!

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If you're thinking about getting the Clover POS system.. DONT. The system isn't terrible.. its all the issues. For example, our system batches before we even close for the night. We've called to get it fixed but they said they have no fix. I'm currently on the phone with them for over 2 hours because the system went down and none of the tips got calculated in for the night. This is the 4th time this has happened. They never correct the issue, leaving me to pay the tips to my employees out of my pocket. We are currently in the process of switching to a different system. Unfortunately, we will have Clover for another week or two. After that, we are switching and never looking back!!
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Loss:
$1000
Cons:
  • Connection issue
  • Poor customer service
  • Missing features

Preferred solution: Full refund

User's recommendation: Dont do it!

Anonymous
map-marker Toms River, New Jersey

Pos Loan

No one helped me. I was transferred 3 times and then finally got through and the person took my number and said he would call back. However, I never received a call. So no unfortunately I was not helped. Lance Clark
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Parvez R Ldf

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Verified Reviewer
| map-marker Sukkur, Sindh

Acessory replacement of Clover B7A model

Plastic bottle puncher at the top of clover model B7A is broken and needs replacement. Its in Islamabad Pakistan. Can you help?
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David H Jqa

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Verified Reviewer
| map-marker Birmingham, Alabama

Kicked off Rewards

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To whom it may concern, I would like an apology letter/explanation letter to all my customers for deleting all of their reward points and profiles for my system, without any kind of warning I didn't receive a phone call, a email, a text message nothing to warn me of you dropping vape stores and giving me the chance to allow my customers to use their rewards points whom many had several hundred points saved up clover just decided to drop my store midday during a rush that's just bad business practices currently looking at new POS systems and rewards programs but I look forward to appolagy/explanation message
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Kristine K Stv

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Verified Reviewer
| map-marker Ashland City, Tennessee

Sales rep misled

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We purchased a POS back in March of this year. We asked the sales rep several times if our current system will communicate with new. The sales rep assured us it will and she would assist with set up. Neither of these occurred. The sales would continually ignored us or gave us the run around, and the two systems did not communicate. The sales rep finally became available to us a week and half ago. She let us know due to the sale of company the two systems are no longer able to communicate, both , of course are Clover POS. She is now attempting to sell us another system . I am sure she is in need of a bigger commission. She evaded us for months, we contacted customer care on many occassions and they told us she needed to rectify. So for all these months we have had a very expensive paperweight and now we are being pressured into purchasing another, due to her incompetence. I do not feel it is our responsibility for her failure and her lack of professionalism focusing solely on chasing the dollar and not taking care of her customers or more importantly YOUR customers. We were misled for her to meet her quota and this is not how a business should be run. Please advise us on how we can rectify and more forward with both registers communicating .
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Anonymous
map-marker Saint-Felix-De-Valois, Quebec

I want to cancel my service

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They have no problem taking your money but if you get hit with a fraudulent charge back, they do NOTHING to help you... Just take the money. And when I told them I wanted to cancel, they told me I would have to pay them $500 to cancel. Guess they are just as bad as the scammers.
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Jennet Jsc

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Verified Reviewer

Adding menu

I put in a phone number associate to the account and it was not found and drop the line and it did not sent me to tech support
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Anonymous
map-marker Katlehong, Gauteng

Clover Network - Clover Amasi Full Cream Review from Katlehong, Gauteng

Hi bought 2l of clover amasi full cream.the expiry date is the 8th of august.but believe me.they taste like they are expired.actually they are.i was so dissapointed coz my kids luv amasi.and clover is the trusted. Brand.had to throw the food away.imagine the money i wasted.i cooked pap at the end of the day threw it away.not happy at all.
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