Clove
Clove Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Clove has 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Recent recommendations state "Please attend to us immediately". Reviews cite high price level and problems with customer service and discounts and special offers.
Key Takeaways for Future Customers
- Expect slow or no responses from customer service when changing orders or sizes.
- Watch for billing and refund delays after returns and exchanges.
- Risk of wrong items shipped and long delivery or return processes.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive support and no live agent.
- Refunds not processed timely and double charges reported.
- Issues with returns, incorrect shipments, and long resolution times.
Positive Feedback
No positive feedback appears in the available Clove reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Clove has 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Recent recommendations state "Please attend to us immediately". Reviews cite high price level and problems with customer service and discounts and special offers.
Key Takeaways for Future Customers
- Expect slow or no responses from customer service when changing orders or sizes.
- Watch for billing and refund delays after returns and exchanges.
- Risk of wrong items shipped and long delivery or return processes.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive support and no live agent.
- Refunds not processed timely and double charges reported.
- Issues with returns, incorrect shipments, and long resolution times.
Positive Feedback
No positive feedback appears in the available Clove reviews.
Turn one complaint into a collective action
Took my money
- - Bought shoes and chose to exchange.
- - Charged for second pair before receipt.
- - No refunds after a month and the service remains unresolved.
Bought a pair of shoes and choose to exchange them. Needed them for nursing school so decided to get charged for the second pair before getting them and getting the first refund.
They said they were out of the second pair, after getting return.
Paid twice and no refunds still a month later. Not getting anywhere with customer service.
Changing shoe size
No idea now
I havent gotten responses from any member yet since I contacted the company about change of shoe size for a shoe I ordered today
User's recommendation: Please attend to us immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect items shipped
- - Received recovery slides and a tote bag instead of shoes and compression socks.
- - Spent over $180 and had no response after 3 days via phone and email.
I ordered a pair of shoes and a pair of compression socks and recieved a pair of recovery slides and a tote bag instead. I've been trying for three days to get ahold of someone, both via this phone number and their support email address and have gotten no response. I spent over $180 on product and got the wrong products and cant get ahold of anyone to get the issue corrected.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
Refund policy is the worst, can't believe there was no one to talk to on the phone. To speak to delivery time is so long.
It's difficult and there is no connection to help. I still can't return my order.
I'm trying to return the order,
problem returning, no information, your system works terribly .I need help to get information how I can get help
Poor customer service, sent me wrong shoes no resolution
- - Spent $170 on shoes; wrong pair, two sizes too big.
- - No live agent; emails seem robot-operated.
- - I have not received the shoes or any refund.
I have emailed multiple times, I have called. I spent $170 on shoes because I am a RN working 12hr shifts, I was excited to wear shoes that would help the pain in my feet.
They sent me a totally different shoe than the one I ordered and two sizes too big!! When you call to try and get it resolved, you cant speak to a live customer service agent.
The email is even operated by a robot and I have NOT gotten a refund, I have NOT gotten the shoes I ordered. I am so frustrated!!
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