Stephani S Ain

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Imperial Beach, California

Shut down our website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I cant get ahold of anyone but when you click on our website nothing happens. I cant get a response from anyone

View full review
Anthony F Wst

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manchester, England

Cloudways panel down

I cannot access my Cloudways account. I get this error message:

This site can't be reached. Unified Auth's server IP address could not be found.

Try:

Checking the connection

Checking the proxy, firewall, and DNS configuration

ERR_NAME_NOT_RESOLVED

View full review

User's recommendation: Cloudways needs an emergency telephone number for customers

Roger P Zua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cirencester, Gloucestershire

My principal email address failed 5 weeks ago. I cannot access it. Six emails, 48 hours to respond. No solution. "I'll pass your message on to right department" Password reset sent to dead adress.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cloudways - My principal email address failed 5 weeks ago. I cannot access it. Six...
Original review updated Apr 11, 2024

Zero Customer service.My principle email account disappeared on 1 March 2024.

I've been a client for over a year, but they say my "3 day trial" ended in March 2023..

Published Maltese phone number "not in service"

"Ticket" system only with non effective "kick the can down the road responses.Six emails later they don't respond at all

View full review

User's recommendation: DON'T USE THIS COMPANY. WORKS OK UNTIL IT DOESNT WORK!!

KostaNikolas Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Three different credit cards have failed authorization

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was having problems with my Cloudways credit card details and I could not figure out how to contact the customer service team. Pissed Consumer really helped me to reach them and get a fast response!

View full review

User's recommendation: Excellent service

Harry W Mhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to charge payment card detail

regardless of previous experience and after one hour trying I am unable to manage to negotiate the web site to amend payment details

View full review
Cons:
  • Loging too difiicult and then hopeless
paul C Ond

Urgent

account website hacked. a hacker sabotaged the website.

our company needs help. you probably will nullify.

View full review
Loss:
$250000

Preferred solution: regress

User's recommendation: no response

Goddess Jdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

I want to active or create new bcz my account was not get authenticated

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cloudways - I want to active or create new bcz my account was not get authenticated

Please contact me today reference my account activation

Else guide me for create new account instant because I waited last 18 hours

My contact no +91 7573****82

View full review
Oleg S Dpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westbrook, Connecticut

Dispute about the bill

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

FoI was attempted to charged for closed accoinf

My account t was closed months ago

Your company wont providing reliable service

View full review
Loss:
$500
Pros:
  • No pros
Cons:
  • Low quality of service and support

Preferred solution: Apology

User's recommendation: Fire your staff

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article