Clothes mentor
Clothes mentor Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Clothes mentor has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Near by.
Cons: Customer loss, Falsely advertised an item and refused to refund me, Poor customer service.Recent recommendations regarding this business are as follows: "Don't waste your time", "Beware!", "Dont sell or shop there for that matter", "Always be courteous", "Presented by: Grizzly Bear!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Clothes mentor has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Near by.
Cons: Customer loss, Falsely advertised an item and refused to refund me, Poor customer service.Recent recommendations regarding this business are as follows: "Don't waste your time", "Beware!", "Dont sell or shop there for that matter", "Always be courteous", "Presented by: Grizzly Bear!".
Consumers are not pleased with Website and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaThey have poor customer service
I took clothes to this store to sell, and when I got the items back that they decided not to buy, everything was balled up and some items were missing. I took clothes that were out of the cleaners and neatly folded.
I called the store and they were supposed to call me back. No one called me back. I called to speak to a Manager/Owner, but to this day, no one has called me back about my missing clothes.
This is poor customer service and they lowball on what they do buy. I've also read about similar experiences in other people's reviews.
- Near by
- Someone is stealing customers items
Preferred solution: Apology
User's recommendation: Don't waste your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Denver, ColoradoTerrible business practice
Terrible business practice
If I could give it zero stars I would
This place is so unorganized I dropped off very expensive 6 pairs of $200 jeans Brand new purse with tag s etc. etc.
They never texted to say that they were done looking over my items. I called at 10 minutes prior to their closing remembering that that no one had reached out to me because they dont evaluate when you get there they tell you to leave and come back and theyll text you when its ready, they said they wanted a pair of the black pants which I thought was strange since everything else was really high-end and like new condition.
I went in the next morning to pick them up and they said they donated them made no mention of the black pants they wanted to buy !!! ( they call it deferred) but its a bunch of cunty employees with nasty attitudes and keep repeating that its their policy and frankly I think they keep your stuff and sell it and say they dont want it!!
BEWARE !!!
A friend of mine gave me her clothes to take to consignment there.
If I wouldve known I never wouldve gone there. I called before closing they could care less they kept the black pants and didnt give me the money for them
User's recommendation: Beware!!!!
Sent wrong item and refused to refund
I ordered bdg boyfriend relaxed fit jeans but what I received was mom high rise jeans. I called to ask for a refund and the person on the phone told me that in the item description, underneath the relaxed boyfriend it said mom high rise.
I looked again and nowhere in the description did it say mom high rise.
Why advertise something as one style when it is clearly not that style. I will never order anything from this website again!!!
- Falsely advertised an item and refused to refund me
Preferred solution: Full refund
Rip off a joke !
Took two designer bags and some nice dresses with tags attached and barely worn shoes they only wanted one dooney and bourke bag offered me $14 paid almost $300 for it . I said no thank you coukd honestly sell and get a better sale price on facebook market or poshmark . They are a joke !!!
- Rip you off they buy stuff low sell your stuff back high
Preferred solution: A reason why
User's recommendation: Dont sell or shop there for that matter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newtown Square, PennsylvaniaJada store #257 helped me with an on line order. she had just opened store and was courteous, proffesional, eager to help me. Best customer service ever, I applaud her,
8/27. Jada store #257 promptly resolved my
Order issue.
She was professional, courteous,eager to help and very kind. I am
I am a very grateful senior citizen.
Best customer service. You are fortunate to have her on your staff, Carol R,
User's recommendation: Always be courteous
So disgusted in them
When they say they pay 1/3 of original price, that is not true. I brought in a brand new pair of cowboy boots in the box never worn $250.00 boots with a beautiful design on them.
I had called first to see if they took cowboy boots and they said yes definitely intetested. The boots have beautiful flowers stitched in them. They offered me $4.70. My daughter had a pair just like them and she wore hers once.
I could not wear mine. She sold hers for $70.
$4.70 what a joke!!! Last time I go to that RIP off place.
Clean garbage bag
My daughter is a customer at the store in Mayfield Heights, Ohio. We decided to take some jeans and pants into the store, some were new with the tag on them.
We opened a new box of garbage bags and put them in there. The consensus was that they could not look at them because they were in a garbage bag. They were folded in the bag. Their preference was that they be in a laundry basket.
As a nurse, the understanding with covid as an airborne disease is that an open basket with no top is worthless. A closed bag of any type is better.
The associates did not have masks. Thank you
- Customer loss
Preferred solution: change in policy to something that aligns with their statement. They lost two customers for life.
User's recommendation: Consider where you are shopping! Read the reviews.
Thank you
Well, the stores been boarded up much to my dismay. My gown is missing and while my rear is always open to pleasure, my front-end requires pleasure by way of an experienced professional.
My spirit, broken, crushed, torn apart, buried, still lifting while weighting well be there tomorrow whether or not Ive been allowed, the fact remains we, the male population is not a free generation. I look forward to/.
Regrettably,
Joshua Wade Brewster
Birthplace: Mentor Community, Louisville, TN 37777
865-684-****
Youre Welcome!
User's recommendation: Presented by: Grizzly Bear!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lewis Center, OhioComplaint
When you call they are so rude! You have had my clothes for one week and have not even looked at them yet?
I called they said well just come pick them up!
Really after you having them for a week??? Pathetic!
User's recommendation: Probably find another place to sell your clothes!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cross Creek, North CarolinaStolen item
Took items in store and did drop off after not receiving call back I return to pick up MY items only to find shoes missing from my box! When asking where my shoes went the lady denied seeing the shoes Lies lies lies cause I mark down what I bring just cause of this !
When no return of MY shoes I contacted owner Karese Whaley who would not assist nor respond. Not only was My item not returned but no resolution to the stolen shoes ! Seller and buyer beware. Check your box before and after your visit.
Down right sorry business ran by sorry store owner ! The thief got away with it!
- Poor customer service
- Stolen item
- Stained clothing resale
Preferred solution: Give back my item!
User's recommendation: Shady owner and company
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