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What is your customer experience with Close?

Close Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Close has a 1.0 star rating from 1 review and consumers are mostly dissatisfied after a reported double charge and denied refund.

Key Takeaways for Future Customers

  • Close reviews mention a double billing incident and difficulty obtaining refunds.
  • Check account subscriptions or membership signups to avoid duplicate charges.
  • Expect potential delays in customer service responses when disputing charges.

Negative Feedback / Risk Areas

  • Customer complaints about being charged twice for one account.
  • Billing dispute resulted in no refund and an additional charge instead of credit.
  • Reported poor resolution from customer service on refunds and disputes.

Positive Feedback

No positive feedback reported in the review.

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Brinn Crh

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Verified Reviewer

Double charge monthly fee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We thightvwe had signed up for one account with Close. We accidentally signed up twice and we we charged twice.

We asked for the return of one of the charges.

Instead of crediting one of the payments, Close is charging us for it. This is a total ripoff.

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