Cloak
Cloak Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cloak has 1.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I don't know until my problem is fixed with you", "0".
Consumers are not pleased with Location and Customer service. The price level of this organization is high according to consumer reviews.
Dallas, Texas
Cancellation
The fact that I get bots and can't speak to a live person *** me off.
I want it cancel Period. Why so many of the same questions? Difficulty, in canceling my account is making me think I should have never sign up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeep getting spam calls even though I have cloak
I've had cloak for about 3 months, and for the last month. I've been getting spin calls every day getting worse.
Now. I'm getting 4 or 5 every day. And I tried reaching out to everyone, but of course, I can't kill her human being.
At the end of filling out or answering a bunch of questions with the automated, they wanted me to charge $5 to be able to verify me. Telling me it was refundable, but still, I don't want to go through all that all I want to do is talk to a person and get it resolved.
I'm still getting Spam calls. And then I'm trying to get ahold of somebody and they want me to charge $5 refundable, but why do I gotta go through all this? It shouldn't be happening period and I shouldn't have to pay anything but what I Pay monthly.
Still getting spam calls After two weeks
I keep getting spam calls after 2 weeks you were supposed to turn them off Speak to your representative
User's recommendation: I don't know until my problem is fixed with you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere my protection can't get you on phone gonna cancel
You're not protecting my information
Calling my credit card to cancel×××÷÷÷÷÷÷÷÷××××××××××××××××××××××××÷÷÷÷÷÷÷÷÷÷×××××××÷÷÷×××××÷÷××÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerToday is January 27 early this morning cloak took $9.99 out of my bank account and I’ve been trying to reach out to them all day. I called one number and a scary voice machine came on like it’s Hallow
What could the company do? They could respond better to complaints.
I called way before 5:00 PM on the 27th. I haven't had Cloak for two months. I cancelled my subscription, but they are still taking money out of my account. Can you make that make sense to me?
I know I want my $9.99 back. You have to see that the subscription has been cancelled, but you still take money. Don't take any more money out of my account. Freeze it, close it.
I do not have Cloak anymore. Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would like my money return $9.99. I’ve been stopped the subscription two months ago.
I stopped using cloak two months ago and they still charging me $9.99 taking it out of my account. Ive been trying to call all day. They still havent answered their phone customer service and they got a scary voice on the phone like its Halloween and I dont appreciate it.
Preferred solution: Full refund
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