New Reviewer

Do not buy

This WAS a great Gaget for hair removal on my face that is until in a month time the battery gave out. I replaced it with another battery. And with in a couple of weeks that one gave out. Bought a High end battery same results. I liked the gadget and thought this must be a dud, so I purchased yet another one. SAME THING!!!!! I feel ripped off. Can Clio give me a reason for this???
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ID
#1716782 Review #1716782 is a subjective opinion of poster.
Location
Reedsburg, Wisconsin
Reason of review
Bad quality
Loss
$11
Preferred solution
Full refund

Company support? Customer service? HAHAHAHAHAHAHAHAHAHAHA!!!

I bought a Clio style Beautytrim trimmer at a local store and immediately tried to buy some replacement blades. I called the toll-free number on the instruction sheet and no one ever returned my call. Next I tried the company's website. The FAQ states that replacement blades for some of their trimmers and shavers can be found on jet.com and walgreens.com and that the company would work with customers who needed replacement blades for other models. After checking the two listed websites, I found that they carry replacement blades for two models of Clio products [not mine] and that I cannot find any replacement blades anywhere else online. I have emailed this company 3 times and never received any response. This leaves me wondering if they even sell replacement blades for this trimmer. When I need a new trimmer I will buy literally any other brand but Clio!
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ID
#1085500 Review #1085500 is a subjective opinion of poster.
Product
Clio Designs 3901 Trimmer
Cons
  • Total lack of customer service
Reason of review
Poor customer service

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3901 Trimmer

Clio Designs Pros and Cons

Cons: Total lack of customer service

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Summary

Clio Designs, Inc. is a privately held company which specializes in design and manufacturing of personal care and beauty care products. It was founded in 2002. The headquarters is based in Needham, Massachusetts, United States. There are also offices in Hong Kong, Australia, and New Zealand. Clio Designs serves retailers and consumers all over the world. The company has grooming/beauty appliances and private label departments which offer Clio-branded and private label products. Clio Designs provides personal care products, beauty care products, appliances and accessories for men, women, boys and girls. The company donates products to non-profit organizations. Customer assistance is provided by email and by phone.

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