Client Services

Gcash service is so slow and can't get hold of some one to help me. They use machine messages to answer clients

Tess Kaiser using profanity on the site

An application for financing with Synchrony was denied due to accounts being frozen at the Credit Bureaus. The account was subsequently unfrozen, but the number provided for contacting Synchrony did not connect to the correct department.

The representative that I did finally talk to took the time to find the right department and connect me; however, the call back number that she provided for this other department, Client Services, was not correct. In the course of talking to a new representative who tried to address the problem, the call was disconnected. However, I could not call back because I did not have the right number for Client Services.

All the phone numbers listed on the web page for Customer Care just take you to the main number, which for me, is not the appropriate place to call. Very frustrating.

I got an email to upload my application and contact (M) as soon as possible. I don't remember applying but hey, maybe I did.

I looked on their site and there was no employment opportunities that I was interested in pursuing so I did not reply to her email. She messaged again twice the next day; I politely wrote her 'no thank you' No sooner had I hit send than she was calling me ( I didn't answer ) and two more emails. I tried to be polite but again, firmly, no thank you.

This was just too aggressive; I was nothing but polite but had to reiterate at least twice that I did not want employed with their company, please leave me alone. It does not leave a good impression with me about their business.

Yes, there is a consumer debt crisis!

But we are not among the "deadbeats" as reason proclaimed by Client Services employees.

Now pay close attention, it right outside your door.

Have you not heard this hundreds and hundreds of times?!?

"Hello, This is Rachel at cardholder services calling in reference to your current credit card account".

"…lowering your interest rate to as little as 6.9%."

Sounds like "telemarketing", but is it really something more sinister?

Missouri based "company" Client Services Inc (CSI) became a suspect in the "Hello, This is Rachel at cardholder services.." scam August of 2011.

They claim they are "only a third party debt collector".

According to their past online advertising, what they were/are selling, reselling, trading is not Consumer friendly, to say the least.

Inquiries were made into CSI's New York "affiliate foreign for profit company" Financial Services Solutions LLC (FSS).

Meanwhile, Florida based American Diabetic Assistance LLC (ADA LLC)- no connection with American Diabetes Association, begins an aggressive telemarketing scheme against our State. Evidence suggests ADA LLC got their "call center services" from CSI, whom also has hidden "call center services" in Florida, Kansas, and another "shell company" - Red Leaf Capital in Texas.

All three, CSI, FSS & ADA LLC were requested their Do Not Call Policies. Nothing has ever been received. It's simply not enforced by the FTC under TCPA laws.

BAM! Suddenly FSS goes "Inactive-Surrender of authority", and the website mysteriously disappears!

And now they sell/sold different stuff according to Manta online business search.

Then ADA LLC's "affiliate foreign for profit"- Pgkn Inc. suddenly shuts down!!

So what's going on here?! Could it be illegal?!

Meanwhile the "Rachel robo-calls" are following patterns of stopping for a while, usually after contacting the Missouri AG. The office even assures specific "help" regarding "Rachel". The robo-calls slightly begin to change. The outsourced "rep" becomes domestic "live operators". And "Rachel" has recently added "have a great day" to the ending.

"Telemarketing"?- or abusing loopholes & gray areas of debt collecting laws to commit all kinds of fraud, and get around FTC DNC laws.

Another perfect example-

There is good cause to believe that CSI re-sold "Rachel" to Arizona based Ambrosia Web Design's (AWD) collection of "affiliate companies".

Even after reported as using several alias names- "Leroy Castine, Chris Ambrosia, Lee Cestine", AWD continues to operate and "Rachel-robo-call".

Just take a look at the available online AZ Sec of State scanned documents. Forms are filled out in the same handwriting!

"Ambrosia" must have forgotten how he signed AFB LLC- "Leroy Castine", and Concord Financial Advisors, LLC- Lee Cestine".

Signatures are the same!!

AWD's "Chris Ambrosia" is signed a little different, but the handwriting is the same!!

Isn't that a Felony FRAUD?!? It certainly is from the American Consumer standpoint!! Yet the robo-calls continue……