Client Care Experts Complaints and Reviews
I was called by this company to make my PC-computer run faster . I fell for this horrendous scam! They cl;aim that they can make your computer run faster, and that they have a security system that surpasses most, even Norton Security Suite, which i have had through Comcast for years, and was satisfied. They present and install a security program called Webroot, which does exist, as a separate entity/company. But what they have done is duped this...Read more
In April, I was directed by a pop up in my toolbar to call Client Care Experts. They were great in fixing my issue. They also sold me a 3 year subscription to Webroot Security. I just learned that it has expired after only 8 months. What is going on ? I have tried several times in the last few months to call them. They dont answer, or return my calls. At this point I do not trust them as a legitimate company.IRead more
apparently I had a virus on my computer and their name came up on the screen to volunteer to fix my issue and claimed they were endorsed by Microsoft. I had them fix the virus which I believe was planted there by them in the first place and then they said they could give me 3 years of virus protection thru a firm called Webroot which all turned out to be a bold lie and I just paid Webroot to reinstall virus protection for 2 years in which they...Read more
Client Care Experts Customer Care Review
by anonymous #848878
This company is just a bunch of criminals . They access your computer, create viruses, shut everything down so that you have no choice but to pay them to fix the problems that they created on your computer . They charged me almost 600 bucks for "fixing" issues with my computer when there was nothing wrong with it in the first place.
Short Review for April 13, 2016, pc_service
by anonymous #829366
*** these people! They are nothing but a scam!!!!
Client Care Experts Technical Support Review
by anonymous #807558
Same thing happened to my computer. THESE PEOPLE ARE A SCAM DON'T BELIEVE ANYTHING THAT THEY SAY.ONCE THEY CLEAR VIRUSES FROM YOUR COMPUTER IT ALSO COMPROMISED ALL INFORMATION ALLOWING ACCESS TO ANY INFORMATION IN COMPUTER BEWARE PEOPLE SCAM SCAM SCAM
Client Care Experts Technical Support Review
by anonymous #785540
I spoke to a rep at 11am today. He took my check payment over the phone. I read these reviews and called back to speak with him. They hung up!
Please any one out there who has been scammed by this company, as I was for almost 1200.00 dollars, file a complaint on the attorney general website in Florida. Currently the case is on-going and the more complaints they receive from consumers, they better off the attorney general may seek restitution for us. If you wish, you name can be added to those wishing to file a complaint against the business. In order to do this, please either complete...Read more
April 2016 I installed Windows 10 on my computer and then everything started having a problem. I contacted Microsoft for the problems I was having, the phone number on my computer PUT ME IN TOUCH WITH CLIENT CARE EXPERTS! After several lengthy conversations with them, I agreed to let them fix the problems on my computer, which they did. CONVINCED ME TO PURCHASE A 3 YR SUBSCRIPTION FOR WEBROOT ANTIVIRUS. I have been getting numerous phone calls...Read more
In January I got Webroot installed through Client Care Experts. I paid for a three year subscription. Recently I had an issue that I needed to contact Webroot about. I called Webroot directly as the Client Care Experts phone number was always busy. I was informed by Webroot that Client Care Experts had been out of business for quite sometime. Months my computer went with no antivirus protection and I had no idea. Webroot advised that I contact...Read more
I have tried to get someone to call me back their voice mail says they will be closed through the July 4th weekend, it's almost November. I think I was scammed.Read more
Trying to get in touch, something happened the last 3 days and I have no icons and can not shut the computer off. Your answering machine says that the office is closed until after July 4th but it is now September 20th. I am beginning to wonder what I can do to fix the problem. Some foreign scammers call me at least once a week and after what happened to me before, I have no other choice but to get rid of this computer and be with out all over...Read more
I'm the same as everyone's complaints. Client Care is a fraudulent company, I paid $250.00 for their services for a year, they do not answer the phone. I have left several messages, but no one returns my calls. Everyone better cancel their charge card and have a new number card issued. I found several fraudulent charges to my card for the month of July, so I had the card cancelled and reported it to my bank. Also everyone should report this...Read more
I paid substantial money to get problem(s) corrected and now months later no one answers the phone or returns emails. Is this company out of business? Over $400 has been paid on my ***- tract. It would be a courtesy to let customers know if they are no longer offering services, let alone offering a refund on monies paid. If anyone has any information, I would appreciate hearing either way. I have lost all credibility in finding an aunthentic,...Read more