Skip to content
Clickatell

Clickatell

www.clickatell.com
What is your customer experience with Clickatell?

Clickatell Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Clickatell has a 1.8 star rating from 1 review and consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Recent feedback states "Pls clickatell should do better". Reviews cite problems with exchange, refund and cancellation policy, billing practices, and high price levels.

Positive Feedback

There are no positive ratings in the current dataset and no resolved cases noted.

Negative Feedback / Risk Areas

  • Repeated reports of delayed refunds and unresolved refund requests, a common Clickatell customer complaints theme.
  • Complaints about billing practices and high prices affecting perceived value.
  • Poor responsiveness from customer service after transactions.

Key Takeaways for Future Customers

  • Consult Clickatell reviews before purchasing and verify refund and cancellation terms.
  • Be cautious with subscriptions, membership or auto-ship arrangements given billing and refund issues.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Muinat H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

For a refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I mistakenly recharged 20,000 from Sterling Bank to Glo and want a refund.
  • - Airtime was removed from the Glo line and not credited since March 6, 2024.
Contains 1 confidential file for company representatives

I mistakenly recharged 20,000 from my sterling bank acct to my Glo line and I want a refund the airtime as been removed from my Glo line but have not been credited since March 6 2024 is taking long and I need my money I sent mails serval time they keep posting me it is more than a month now

Please I need a refund

User's recommendation: Pls clickatell should do better

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article