Anonymous
map-marker El Segundo, California

Bad customer service

I was at the game tonight and had a medical emergency and need to find the name of the medical staff. Sorry this was only have of the report.

What started it how badly I was treated in customer service . Shawn was supposed to help me. I'm disabled and wanted to see about getting a ADA seat. He didn't speak to me but kept speaking to my friend.

This made me feel none important. He finally took me to my seat section and told me there wasn't any seat. My ticket was in sec. 535 seat 8 row 18.

He said most of the ADA seats were sold to people who resold them. I came from Las Vegas to see this game.

Spent around 350 for the tickets. This hurt me really bad to were I got sick.

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Breahna Ghq
map-marker Naperville, Illinois

To talk with Kevin Stefanski about trading Deshawn Watson for Justin Jefferson during the off season.

They didn't answer the phone so I wasnt able to talk to them about the trade, but I want Kevin Stefanski to see what I wanted ti request to him.

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Jerry M Vxb

NFL complaint

Really disappointed in NFL. 5-0 critical calls in favor of Broncos.

Juggler/Sanchez are Homer West Coast.

I get this is a business, but be fair good lord. Browns have no chance in this weighted game.

Do better.

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Jesse J Bor

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Verified Reviewer
| map-marker Berea, Ohio

Complaint

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I have been a fan of this team since I was only five years old in the year 1984. Tradition is important to me (aside from constantly being a poorly run franchise), so all these dog head logos have been ridiculous in my opinion.

Now you are threatening to put this new hideous dog head logo on the fifty yard line to represent our team, and I am beyond furious. I talked to Bill today, and he was wonderful at letting me know I don't matter as a fan. Thanks for messing with things that didn't need messed with.

How many other franchise teams do you see fooling around like you do? Maybe you should take a hint.

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Pros:
  • Nastolgic family tradition
Cons:
  • Having a franchise that alters tradition
  • Being a browns fan

Preferred solution: A franchise that is not a dumpster fire.

User's recommendation: Pick a different team.

Dublin Pem

I cannot transfer my seats to my wallet for...

I cannot transfer my seats to my wallet for Sunday, Sept. 10.

I am a season ticket holder.

What do I do? Tom Milavec t.milavec@***.com 419-982-****

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JesseJ Richards
map-marker Bellevue, Washington

Complaint

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I really "enjoyed" Bill on the phone. He made me feel like I really don't matter as I made my case against your new hideous dog head logo that has a chance of being the fifty yard logo on our field this season.

I will no longer be a fan if the stupid dog head wins. I've been a fan my whole life, and this nonsense further concretes the feeling that our organization is and has been run extremely poorly.

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Phoenyx Hqr
map-marker Lebanon, Ohio

D-Hop

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Spoke to a really nice security guy, who agrees with my team breakdown. We had a great conversation about, Adding D-Hop to play across from Amari Cooper.

And either Peoples-Jones or (that guy from the Jets) to run slants. We got Deshaun in there, who should be gelling with the team this year. Nick Chubb to play that ground and pound, smash mouth run game. And our defense has done nothing but improve.

The last piece to our Super Bowl puzzle, IS D-Hop.

Please! Don't let D-Hop slip through our fingers.

Don't already upset Deshaun Watson, by NOT getting HIS guy. PLEASE CLEVELAND FRONT OFFICE, We the People, NEED this!

Thank you,

Todd Brooke

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Resolved
Mustapha M Qjb

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Verified Reviewer
| map-marker Houston, Texas

Resolved: NFL Football

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Updated by user Feb 19, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Feb 19, 2023
Dear National Football League,
Im a Cleveland Brown. Ive been experienced on the Ohio gridiron.

I am sporting the Browns extremely well. In NFL equipment, I tend to make plays and control everything so charmly. I plan on becoming very acquainted within the Cleveland Browns organization. I would like 3 alottments of 5,000,000 USD into the bank account attached.

I have games played in a National Football League arena and In those games, I collected numerous catches and touchdowns. Since there was so much NFL existence, we can assume that the athletes in football can gain compensation.

We are the NFL and we have money.
Sincerely,
Mustapha H. Muhammad
Phone Number:
82265****
Drivers License Number:
4061****
Social Security Number:
63672****
Account Number
700038****5335
Routing Number
07397****
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User's recommendation: Specify.

Jim F Vgw

Comment

A criminal at QB, Paul Brown would be so proud. Won’t be attending anymore games this year.

Canceling four season tickets. Good luck.

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