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Countryside Ford of Clearwater refusing to return deposit

Update by user Aug 02, 2011

I was able to resolve this issue with the dealer to my satisfaction. The issue was a lack of communication and keeping us informed on what they were trying to do.

Once we connected it was resolved same day. I think dealer will work with you if you have an issue - you just have to keep calling to you connect to the right person.

Update by user Jul 28, 2011

Unfortunately after our initial visit, and agreement, they have avoided us. Calls are not returned and was actually hung up on once. I left several messages for the General Manager. He called back once said he would investigate - haven\'t heard anything since.

Finally called Ford motor company to file a complaint against the dealer. Suppose to hear from dealer in 2 days - we\'ll see.

This is ridiculous. We\'re forced to hire an attorney.

Update by user Jul 20, 2011

We are working with the dealer and may have solution in a couple of days. Will request this is removed when issue has been resolved.

Original review posted by user Jul 20, 2011
We financed a truck which after 30 days was not funded by a lender. The contract states they will return deposits. We put down 6000.00. We called several times said we would bring truck back, but want money back. They repo truck and still no money back. We can't afford to throw away 6000.00. Be careful if you are not 100% sure your loan is funded will have to fight to get deposit back. Next steps, DMV, Newspaper, attorney - whatever it takes to get our money back. Which isn't fair since we have to work and can't take time off work whenever we want. Just be careful when buying from any dealer.
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ID
#250106 Review #250106 is a subjective opinion of poster.
Location
Sarasota, Florida
Loss
$6

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