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ClearCaptions

ClearCaptions

clearcaptions.com
What is your customer experience with ClearCaptions?

ClearCaptions Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ClearCaptions has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendation is "Try someone else".

Positive Feedback

No positives noted in the available ClearCaptions reviews; the lone reviewer reported no satisfactory resolution.

Negative Feedback / Risk Areas

  • Frequent ClearCaptions customer complaints cite poor customer service and appointment cancellations.
  • Billing concerns and high price level were reported.
  • Promises to expedite devices were not fulfilled, affecting refunds and exchanges.

Key Takeaways for Future Customers

  • Check ClearCaptions reviews before committing to membership or subscription services.
  • Confirm scheduling and shipment details to avoid auto-ship or delayed appointments.
View full overview ›

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Tonya N Jce

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roseville, California

Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The appointment was nine days out; I kept it.
  • - No call or email after a promised replacement; appointment canceled and moved to another week.

I ordered and got the appointment nine days out. I received a cracked phone and called them.

They wanted to push my appointment out, so I told them never mind, I'll keep this one. A girl called me and said she'd expedite one to me. However, she never sent it out and they cancelled my appointment.

There was no call, no email. The appointment is now another week out.

Cons:
  • Dont follow through

Preferred solution: Get your act together. If you cancel, notify them

User's recommendation: Try someone else

View full review

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