Clear Rate Communications
Clear Rate Communications Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Clear Rate Communications has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; the single review warns to stay away and cites high prices, product failure, and unreturned calls.
Positive Feedback
No positive experiences were reported in the available review; there is no praise for service, pricing, or product reliability.
Negative Feedback / Risk Areas
- Repeated unreturned calls and emails highlight poor customer service.
- Continued charging after account closure shows severe billing problems.
- Equipment failed to work on arrival, indicating product or installation issues.
- The review mentions threats of collections, increasing financial risk.
- These Clear Rate Communications customer complaints focus on responsiveness and charges.
Key Takeaways for Future Customers
- Check Clear Rate Communications reviews before subscribing or switching services.
- Get written confirmation of account closure and monitor statements for unauthorized charges.
- Consider alternatives if responsive support and billing transparency matter to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Clear Rate Communications has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; the single review warns to stay away and cites high prices, product failure, and unreturned calls.
Positive Feedback
No positive experiences were reported in the available review; there is no praise for service, pricing, or product reliability.
Negative Feedback / Risk Areas
- Repeated unreturned calls and emails highlight poor customer service.
- Continued charging after account closure shows severe billing problems.
- Equipment failed to work on arrival, indicating product or installation issues.
- The review mentions threats of collections, increasing financial risk.
- These Clear Rate Communications customer complaints focus on responsiveness and charges.
Key Takeaways for Future Customers
- Check Clear Rate Communications reviews before subscribing or switching services.
- Get written confirmation of account closure and monitor statements for unauthorized charges.
- Consider alternatives if responsive support and billing transparency matter to you.
Turn one complaint into a collective action
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Verified Reviewer |This person supports our platform.
Supporter |
Troy, Michigan
Horrible customer service, impossible to reach, continues to bill after closing account
- - I switched to wireless in July 2024 for lower costs.
- - They billed for Aug-Oct despite no service and collection threats.
I have heard absolutely nothing from them. I had subsequently called and emailed them, with no reply. I have also since added the BBB as part of my campaign, also with no response.
If these idiots offered the last phone service on Earth, I would throw away my phone and use smoke signals!!!
In Mid July, the new wireless system arrived by mail. It didn't work. I called customer service whose recording said, "Your call is important," but they never returned calls. I decided to close my account.
I tried to call again. No response. I emailed, and after at least 10 emails, an employed responded saying they were sorry I wanted to end service. However, despite no phone service and closing account, they continued to bill me for August, September, and October!!!
I started to email every day for 2 weeks, but no reply. They still would not return my "important call." I have now been getting threats to turn things over to a collection agency.
No email response, no phone response. I have not had service for 3 months, and they still bill me.
Preferred solution: Confirmation of the closed account from July 2024 and end the billing harassment.
User's recommendation: Stay away from these incompetent, infuriating fools like you would stay away from the plague. Actually, like you would stay away from a rabid wolf also carrying plague.
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