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Door to Door salesman at 7:00 at night (Kevin Arthur) REFUSED to show identification or business card, but had an "install crew down the road" to switch me over. Told me that they "work with Time Warner & ATT". "Several of my neighbors have already switched". "Our introductory rate is fixing to expire". I told him that we were going to cancel all of our wireless service and he made the comment that I was going to go "Caveman". This was...
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Longtime loyal and satisfied customer in Kuna. I have had Clear Internet for years, since it first became available in Kuna Idaho. Close to 10 years! Never had a problem with service or billing. Have been on auto pay the entire time. The one time my modem malfunctioned several years ago they replaced it promptly. Love the speed, unlimited service and monthly cost. Going to miss it. Having a hard time finding another comparable internet...
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Anonymous

Anonymous I was a customer for over 5 years, due to living where there was no DSL/Cable service. 6 months after I moved I got my cancel notice. I went to Centurylink because I now can. ...

Anonymous

Anonymous I miss clear,, I am now using Verizon and it's absolute rubbish..very unstable signal.

I liked
  • Awesome service
#731255
You are so right. I have used my credit card number for a ONE TIME payment, and then at first they weren't able to process payment, because I didn't plan to continue using the service since it will be off permanently starting the sixth of this month, which was yesterday. On October 30, they STOLE (I did not authorize payment from a credit card I had used for a ONE TIME payment the previous month)$12.42 and I had the displeasure of contacting...
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1.0
I didn't like
  • Steals your money off your card
  • Unauthorized payments
  • Unreliable
#730558

Short Review for December 31, 2016, Other

#982977
3.9
Clear was a great service with great rates until sprint come along ripped everybody off. Just like thier phone service. I knew when spint take over Clear was screwed over for life.
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Assurance Wireless Samsung Cell Phone Activation Review

#955442
Guy is getting phones in ppl name and selling them
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CLEAR Hub Express Modem Review

#937982
Clear Internet - Simple Review #1476697734
1 of 1
Need to reconnect my modem
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Clearspot 06F9F Review

#882671
Clear Internet - Simple Review #1468542303
1 of 1
I m need enternet for my house
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I had Clear for over 5 yrs. There were outages and slow speed but sometimes. Now that they are out of business, my service stopped 9/15 and I was still being billed til 11/15. I had to call for a refund to be told that they no longer issue refunds and that I showed no service available since 9/15 and my next payment was due. I canceled service and did not recieve a refund. I had to dispute the charges thru my bank.
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Omg! Same situation here. I had Lear for 3 years now and come to find out just recently they are shutting towers down. I'm soo very sad. I called customer service, they told me that, I use an average of 300 gigabytes of data monthly. There are 9 members from my family in my house hold and we all 9members use the hub for homework, work, play, watch movies, ect..... I called 4 different providers, and NONE offer a deal like clear. I found time...
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Anonymous

Anonymous I feel your pain!!!!!! Also a Clear member.

Anonymous

Anonymous Try to go for Xfinity/Comcast. They cap at 300 gb per month. Hope this helps. I am switching to Xfinity Nov. 5th 2015....in a few days.....bitter sweet...Goodbye...Clear...-sn...

5.0
I liked
  • Awesome service
  • Unlimited data
  • Movable hotspot
I didn't like
  • Turning off service
  • Closing company
#722099
I had clear internet since 2012 and never had any issues until mid august, i use it for school as well as my work which was affected significantly. I called many many times and what angered me the most is their denial stating that everything works just fine. They cost me so much money where i missed important working days that i had to utilize my PTO to cover for and eventually ran out of. Not to mentioA very angry boss. Can i sue these people?
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#718121
CLEAR cancelled our internet service, scheduled to be 11/6/15. As of the beginning of October, our service significantly depleted. I had to find an alternative as CLEAR said that "we still had service" (no matter how poorly). However, as of 10/9/15, CLEAR had no problem charging our credit card on file. Also, on the automatically-generated email regarding our processed payment, the email notes "Your next monthly recurring payment date for...
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2.5
#716676
I've had Clear for years, and like most here the service (connection) changed after the announcement about its shutdown. Some service, no service, tech issues have become a norm! I was told my modem was bad, send $100 for a new why, why, service will be down in a month! I can't change providers until I move, I think Clear/Sprint should issue rebate/ refund checks to all who remained customers after the announcement, for the loss of service...
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2.3
I didn't like
  • Poor customer service
  • Slow speed
i made a payment to clear for my internet i by mistake i paid twice i call and they told me that i was getting my refund back but i never did i just call and they told me to call me bank, my refund is 54.98they gave me an invoive number 95554225,,,,and they gave me a id number that is 553871932 i just want to find out what happen to my refund or can some one call me at 267-348-8708 my name is nilda gonzalez i just call nad i was disconneted i...
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I have been a long time customer of Clear since 2012 and I have few complaints about the service until tonight. My business depends on the internet and my service went down for 3 hours tonight, I called for assistance and was told that Clear would no longer be available after November 6, 2015. The cut off my internet until I called them so that they could up sell me to Sprint service!!! This is unbelievable to me. Once I determine who to...
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4.0
I liked
  • Good until now
#701657