Ruined UGG boots during cleaning
Clean n Press in Eagan, MN on Denmark ave. ruined an expensive pair of UGG Botts. I dropped them off for cleaning. They came back ruined and they would not do anything about it. During the cleaning process the boots were shrunk, changed color two shades darker, and they were so hard the leather felt like it was going to crack. In addition, the soft fur on the inside of the boot was also stained brown and looked terribly messy and sloppy. I called and asked them to fix or replace and they said they would not do anything. NEVER, EVER USE THEM AGAIN.
Washington, District Of Columbia
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