State: Texas City: Dallas Clear all filters (43 of 233 reviews match)
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You motto is : at Clay Cooley Nissan, quality and customer satisfaction are our primary goals and your experience here at our dealership is very important to us. I will say that in the beginning after a very intense sales experience, I am not pleased with the Nissan Altima. It sits too low as I have been use to driving an suv and the windshield front ant back are very distorted. The car has a rough ride on the highway and i have been blessed to...
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#972423
I just called them, Clay Cooley Nissan in Dallas to get my plates that were already due. I got a brand new car two months ago. The last thing they told me: hold on and a girl just cut the communication off. I called and called, How can resolve this? I'm pissed off of the service, when I first went to the office to asked for a another temporary plate because I knew the day was close, they told me that they couldn't do it, they said that I...
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Clay Cooley VW in Richardson will run your credit as many times as they need to in order to get a rate without your authorization. You can tell them "only run my credit once please", and they will ignore your request. They do this to get that bonus of a few hundred dollars to give you financing! DO NOT FINANCE THROUGH THIS COMPANY THEY WILL RUIN YOUR CREDIT HISTORY for 2 YEARS. Also they don't return your calls when you reach out to them...
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1.0
I didn't like
  • Company lying to me
#899524

Other product Review

#777537
1.0
Never Ever Ever Ever Ever Again!!!!!!!!! Abosolute worst company and customer service by Far!!!
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Other product Review

#773842
Please stay away from this company they will *** you out of your money supervisors will never respond this is the worst service ever pleas stay away from clay Cooley
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Clay Cooley Auto Financing Review

#728619
2.3
Shop me first, shop me last. Clay Cooley can kiss my @$$. I got approved for a car and terms are good. Then the sale person wants to add a hundred more dollar for a down payment. Where they do that at.. Went and got a car from another lot with no problems and no run around. How can you see Clay when he is never there.. Watch out
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Car purchase Review

#691984
1.0
Awful experience for sure. Visited few times, everytime had the same experience. They are always sweet if you are there for pre-sales but post-sales you can see their real faces. Definitely will not recommend them to anyone. I personally would avoid them in all means in future. Hope, it helps someone to save their time and peace of mind.
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I went in looking for a new car. I have the cash for it, and wanted a price (out-the-door price, not a numbers game). I wpent 3 hours negotiating a price for that car. They kept trying to get me to do numbers based on my monthly payment (I'm paying cash - told them up-front). They kept adding pricing to the number, so we'd negotiate $500, and the next price was $500 higher than before. Once I broke down the numbers for them, they finally...
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1.3
I liked
  • Car
I didn't like
  • Sales and sales management team
#842148
Went in to the dealership the salesman original was with another customer. Had to wait ok, the other sales people at the front I let them know what I was here for. One of the reps went to go get the keys to car came back and said it was gone . little did he know that I have been texting the whole time with the salesman. Another sales guy got the keys and told him to tell me well lets look at something else. I let him know i am not interested in...
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#819437
My daughter Purchased the vehicle from Clay Cooley off of i-20 and Wheatland in Dallas Texas this is the worst car place to ever get a car from advise you please not to go here and purchase a vehicle the car my daughter purchase is a lemon and We found out it has been in a crash. It's so much to the story that has happen since day 1 that I don't have room to even put it in a review. My daughter and I have been getting harassed by the salesman we...
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#790066
I bought a car from clay cooley in January of this year my a/c went out in may I called clay cooley for repairs they told me there's nothing they could do because the car wasn't bought with there in house financing then 2 more months later my catalytic convertor needed replacing and my stick shift needed replacing all theses problems on my car withing the first year of me buying my car and clay cooley couldn't do noth about it but say sorry and...
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1.0
#737883
This was my first big vehicle purchase. The only reason i went through with it was because I got the exact car I wanted relentless of the obvious stress everyone tried to put forth to try and convince me to get something off their lot. When I reinforced my preference for the vehicle, they mentioned they'd lose money ($1500) to get it. My car is $35,000 car..... after a huuuge miscommunication of trying to get the vehicle in state, having me call...
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I got a car from clay cooley and the car was making a loud noise they were supposed to fix but they acted like they fixed it the next day after service it was making the noise again they told me they aren't obligated to fix it then the transmission lew they put it in the service department and ask for the car note and wouldn't confirm that they would fix the vehicle. Long story short they put on my credit that I abandoned the vehicle
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#699247

Contact Clay Cooley

Headquarters Address:
Clay Cooley Automotive Group.
39692 LBJ Fwy
Dallas, TX 75237
Phone:
(800) 587-6623
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Companies similar to Clay Cooley

OK I just returned a missed call it was from Clay Cooley.com a local dealership yes I am looking for a car I had no idea how they got my number my call was answered by a rude abrupt agent by the name of Max who demanded my last 4 digits of my social security number I said whoa wait a minute he said look you called me I said no I am returning your phone call and once again i reminded him no I am returning his phone from here on out it went down...
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I didn't like
  • Customer service
#693432