New Reviewer

Sold a hail damaged new car

I was sold a brand new vehicle with 13 miles on it and it has hail damaged. I bought it at night so even under the lights it was impossible to see. They did not disclose this information and it was not even discounted! I have been trying for over a month to get it fixed!
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ID
#1412496 Review #1412496 is a subjective opinion of poster.
Location
Rockwall, Texas
Reason of review
Bad quality

Absolutely Amazing!

After over 3 years of service, I have to say, without a doubt, Clay Cooley Hyundai of Rockwall really rolls out the red carpet for you! Danny and Skipper have always taken the time to listen and answer any questions I might have about my vehicle. Every time I have gone in for service, the entire staff has greeted me with a smile and is very polite. Can’t tell you how much I appreciate all of you.
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ID
#1367494 Review #1367494 is a subjective opinion of poster.
Location
Pecos, Texas

Unethical

Applied for a used car and wanted to trade in my current car. Now my current car is a 2011 Mazda 3i Touring with less than 36,000 miles. The salesperson texted me back stating that with the trade in they would still need $1000 down - never told me what my car was appraised at or what my payments would be. Why would I drive over 2 hours when they can not give honest numbers to anyone. very disheartening dealing with a dealership who seems to try and scam the average buyer. Not happy at all with them and it seems they can not be upfront and honest. So so so not happy.
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ID
#1056586 Review #1056586 is a subjective opinion of poster.
Service
Clay Cooley Hyundai Of Rockwall Mazda Car Trade-in
Reason of review
Poor customer service

About

Clay Cooley Hyundai Of Rockwall Warranty
To read more: https://www.rockwallhyundai.net/WarrantyInfo_D
Clay Cooley Hyundai Of Rockwall Privacy Policy
To read more: https://www.rockwallhyundai.net/PrivacyPolicy
Top Clay Cooley Hyundai Of Rockwall Services

Mazda Car Trade-in

Related Companies

Clay Cooley, Clay Cooley Nissan Of Dallas, Clay Cooley Mitsubishi, Clay Cooley Chevrolet, Clay Cooley Suzuki

Summary

Clay Cooley Hyundai of Rockwall is a car dealership which specializes in sales of new and pre-owned Hyundai vehicles. The company was founded by Clay E. Cooley in 2008. Its headquarters is based in Rockwall, Texas, United States. Clay Cooley Hyundai of Rockwall offers Accent, Sonata, Veloster, Elantra, and Genesis vehicles. The company finance department helps to fill out an application form and get a car loan. There is a free tool to calculate interest rate, amount of loan, and monthly payments. United Nissan offers repair and inspection services including oil change and tires rotation. Customers can send a request to get an appraisal value on a personal vehicle. Clay Cooley Hyundai of Rockwall offers parts and accessories for most Hyundai models.

Clay Cooley Hyundai Of Rockwall reviews and complaints

Clay Cooley Hyundai Of Rockwall is ranked 338 out of 4364 in Dealers category

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